Monical’s Pizza

Some of the best thin crust pizza I have had in a long time. Very crispy… Reasonably priced and good staff.

I was leary because of the 3 star rating. Glad we went! The pizza is amazingly good. We got the pan. Not as thick as other pans I’ve had. But the crust! Crispy and delish! Bread sticks are fairly unremarkable, not worth the price imo. Can’t say enough about the pizza tho. My daughter had the tortellini and liked it as well. Get. The. Pizza.
Our service was really good too. The girl was attentive and friendly.

It’s a chain, expect restaurant chain service but the best go to pizza for the money.

This has to be one of the worst places for service we ordered the stuffed crust pizza and it took over 40 minutes to get the pizza in a half full restaurant, the waitress brought our drinks and never even checked on us until I went and made my presence known. This was my first time coming here and it will be the last. Don’t waste your time coming here, to bad they don’t have a rating below 1.

I always get a salad with red dressing and pizza with pepperoni and minced garlic every time I have the fortune of passing through a town that has a Monical’s. But something was off here. The salad tasted fantastic as usual, but the pizza was NOT the same pizza I remember, and two of my co-​diners agreed. I’m not sure why the pizza here doesn’t taste the same as other Monical’s. Granted, I haven’t been to a Monical’s in about a year or so, so maybe they changed recipes at all of them? Hope not.

Anyone else put the French dressing on their pizza at Monicals? I grew up eating this way…

Its great that they have a gluten free pizza. The pizza is so-​so. The service is crap. Ordered ahead. Said it would be ready in 20 minutes. Got there 20 minutes later and they hadn’t even put the pizzas in the oven yet. No explanation. No typical «would you like a drink while you wait.» Just swiped my card before I even knew I was set to wait another 20 minutes, and went back to ignoring me.

My family is new to area and decided to try this pizza place. Sorry to say we were disappointed. We waited an inordinate amount of time for two small kids pizza and spaghetti, I asked for manager because no one came by to say there was a hold up. Assistant manager came by and said sorry for the wait, it is Friday and they had a lot of take out orders. Well I explained this was our first time to come and were disappointed about the wait. He looked at me as if it was my problem and why had I bothered him. Food was not any better. Pizza was marginal and pasta was watery. There are much better places in town that appreciate their customers and serve quality food.

Best thin crust pizza ever, hands down! Pepperoni, salad, sweet & tart dressing — game over! The only reason this place doesn’t get 5-​stars is because they do not offer Dr. Pepper. Although I’m always passing thru when I stop to eat, and conveniently it’s across the street from a gas station, so I get my pepper fix. Always pick up an extra bottle of dressing to take back to the hometown too! I love this place!

Ok, so this is one of the best thin crust pizzas in existence. The crust is crispy, the sauce is perfect, the cheese is just right, and all of the toppings we have picked have been fresh and cooked to yummy perfection.
We like the family pleaser, comes with a big bowl of salad, pitcher of pop or iced tea, and then your pizza. I have been eating Monicals for over 18 years. Once, on a dare, I ate a piece with hot sauce and found it was great. To really mix it up, try dipping in the sweet and tart salad dressing. The contrast of the hot and sweet make it a whole new experience. Maybe not for everyone.
We used to live in central Illinois but now we live in St. Louis, where they say St Louis pizza is thin crust from Imos. Now that is a thin crust pizza that’s confusing. Apparently the more plastic the cheese (they use provel cheese) the better. Needless to say, every time we are near a Monicals Pizza, we indulge in the good stuff, which tastes like plastic NEVER! We love it. Please move to the Lou and show them what real pizza tastes like.

Not sure I understand the popularity of this place. Food-​eh, service-​eh, price-​ouch.

I’ve come to the conclusion that they have a management problem.
We’ve loved Monical’s Pizza for nearly 40 years. My wife and I went to a Monical’s on our first date. We were very happy when Monical’s came to Springfield. I still think their pizza is the best when they’re on their game. When relatives come in from out of state, they ask to go to Monical’s.
But their pizza is expensive and quality varies widely day to day. Our weekly or bi-​weekly Monical’s pizza has become 3 or 4 times per year. Very often the pizzas are short of cheese; $ 18 to $ 20 is a lot of money to pay for a 16″ paper thin flavorless pizza and we were getting that way too often. My brother’s family has given up on Monical’s after the experiences they had the last two times they came to Illinois.
We started avoiding carry-​out because there’s no easy avenue of redress when you’re served a bad pizza. In two of the past four dine-​in visits, they’ve attempted to overcharge us by approximately 20%. They’re pretty blatant about it. It’s clear management is aware of the practice (ringing up ala carte prices for the Family Pleaser).
I still love my Monical’s pizza but going to Monical’s is too much like gambling. You’re going to lose more than ½ of the time.
We’ll keep checking back from time to time to see if they get their stuff together. I’d hate to think the Monical’s of my youth is gone forever.

Really great thin crust pizza. Also love the pepperolies. We found this restaurant in Pontiac, IL and we stop at any location we can when we are passing through. If you live near one — lucky you! If you are passing through give it a try!

I am from Chicagoland and I ordered an Italian Beef. BIG MISTAKE! I could call the sandwich a ‘French Dip’, but not an Italian Beef. Monical’s did not have ‘hot giardiniera’ to put on the sandwich. They didn’t even know what is was. However, the service was very friendly and fast.

Monical’s pizza is definally one of my favorite places to get a pizza from. There pizza is mostly a «thin crust» style of pizza which is covered in tasteful ingredients with good proportions. One thing that you will definaly have to try at Monical’s is a salad with there signature French dressing. Also there building is a new improvement over there last location. With the new building having more open room.
Now for the cons! The serving staff is pretty bad. I’m not saying that they are not polite, because they are. I just get lousy service. So now I always order to go. The price for pizza is also kinda high, but it is delicious and so I will always come back!

This was my first time dining in their new building, which is a huge improvement over the last.
Their pizza was great, as always, but I think our waitress was in charge of all the tables. She only came around once to check on us, but I felt sorry for her!
Monical’s, please hire more service to accompany your new look!

I’m not gonna bring up how miserable the waitress was. or how the special, world-​famous «sweet french dressing» is just generic-​brand ketchup. I will say I was quite surprised at how great the pizza was. Thin, with just the right amount of sauce, toppings & cheese.
Hey Racanelli’s, take a trip to IL and learn something about how to make your pizza edible. You could probably upgrade your customer service & hire the miserable waitress.