Peking House Chinese Restaurant

I order lunch from here a lot because I work nearby. It’s a really great value and their food is pretty consistent and flavorful. It’s by far the best Chinese takeout I have found in Springfield. It’s pretty much the ideal cheap Chinese food — obviously not gourmet, but perfect for what it is and priced right.

I will be completely honest, I ordered from this Restaurant last Sunday on January the 8^th of 2015 in the evening.
I ordered beef and broccoli with white rice and separate order of General Tso’s Chicken, which came with 3 egg rolls with an order of crab rangoons.
The restaurant doesn’t take debit or credit card. The clerk that took my call was polite and patient.
When I received the order it took more than 30 minutes due to weather of snowstorm.
The food arrived stale and under cooked. The General Tso’s chicken tasted like mush and weird which caused me to gag the food. The food resembled and reminded me of the alien sci-​fi flick from the early 80’s «the thing».
The Egg rolls were under cooked which I have evidence on that. the beef and broccoli usually has that dark creamy gravy. but this one tasted dried and had no gravy.
The crab rangoons were stale and soft as if it where not fried, me and my lady friend had to re-​fry the crab rangoons over again. I called Peking House and asked to speak to the Manager and the Manager in conclusion was very cheap and petty. He informed me to wait outside while the delivery man brings me back «half of the money» for partial part of the food that was eaten per discovery that the food was very unpleasant. I tried to mediate and come out with a more appropriate option, I asked him if he can bring the freshly cooked food of the same order and I’ll give him the old order that was under cooked. And the manager refused, he mentioned that he doesn’t do «discounts» either, his excuse for the food was the fault of the «weather» (snowstorm).
Also to top this off, this restaurant is not listed in the Better Business Bureau, not sure if this Restaurant is running legally or not but despite of that there is a food safety concern embroidered on this restaurant.
In addition after the meal, I felt nauseated, disgusted and un-​satisfied by the meal. Will never order from this Restaurant again.

We ordered a few things from this location and while the food was eatable, it was not very good. The messed up the order and forgot a whole dish, actually they provided the wrong dish. If your ok with sub par food, this place is ok, not good, and not great.