Residence Inn Springfield Old Keene Mill

Fantastic hotel! Very clean, comfortable, and cozy. As noted by the previous reviewer, the room is exactly like the pictures on the website. The free breakfast buffet was also impressive when compared to other hotels’. I stayed 3 nights in Sept 2011. First night I had scrambled eggs, sausage, French toast sticks, Dannon Activia yogurt, and a blueberry muffin.

Conveniently located just off the interstate, warm and inviting. Our room was a decent sized efficiency suite, for 3 adults and 2 children, it was both comfortable and relaxing.

My family has been displaced from their home due to a house fire for an extended period of time.
Let me start off by saying this should never have to happen to anyone and that it’s truly tragic to be displaced from your home due to a house fire.
But miracle does happen and no one was hurt in the house fire; and in the end, that’s all that matters.
Now with that said, I can’t say enough good things about this particular Residence inn in this oddball location of Springfield, VA.
Let me sum it up in one sentence for you:
Service, Service, Service.
It’s such a simple concept that so many establishments simply cannot execute.
Forget about the oddball location, forget lack of the ‘view’; and if you want an awesome view, why are you staying in godforsaken Springfield, VA of all places?
This place treats you like family. The staff here (especially Lisa, Yesenia, Dina) truly cares about their customers and I can’t say enough good things about the staff.
For example, my preteen niece throws hissy fit about her Wii remote being out battery; staff’s response? A set of new AA batteries to your door in 2 minutes. BAM, crisis averted.
They’ll go above and beyond, walk that extra mile, and then some to make you feel like you’re at your second home.
Second home; with that said, I rest my case.

I have stayed here MANY times in the last couple of years on business. One of the major reasons I stay here is for the breakfast & dinner meals which are included. The rooms are great. Linens, great. People, fantastic. Breakfasts are still good. But the Mon-​Wed «dinner» has been drastically reduced the last couple of months. I stayed here this past September and their dinners were a suitable for a night in for simple food.
Last night they didn’t even open their kitchen, but instead put hot-​plates out of kids food. Corn dogs the past two nights. Tonight were these mini dry burgers. Last night were these dry quiche’s. Yes it’ll fill you up, but honestly the McDonald’s down the street provide fresher food, and more variety.
Really unfortunate because this has been the only hotel I’ve been to in the DC area the past few years, so I recognize these cost savings.

Management is horrific and the hotel has declined big time over the last year. Stay here more than two nights and you’ll understand. Sub par and no longer Marriott quality. I’m very sad as Marriott means quality unfortunately not the case here… no longer doing evening meal but they don’t tell you till AFTER you check in… lost our business.

I stayed here for a week while working in neighboring D.C. I travel around the country and have had my share of experiences at various hotels. Some, more memorable than others.
I have to say that this hotel stay was the most positive experience I have had… ever. Their management, the staff and the property was TOP NOTCH! The hotel provided daily shuttle rides to my girlfriend and I, complimentary breakfast… dinner and spirits. The drivers (Marriott employees) were extremely cordial, helpful and knowledgable. One employee that stood out was «Josiah». He’s working long hours, taking college courses and studying Japanese. He also mentioned he’s from Little Rock so I have to give him a shout out! I wish him good luck in all his endeavors.
While in DC, I proposed to my girlfriend and the next day, we entered our room and the staff had placed balloons, wine and a card from the hotel staff congratulating us!
In closing, I just want to say that I appreciate all of the personal attention that my fiancé and I received and I hope that Marriott management recognizes how exceptional their employees are that work at this location!

This was a very relaxing place from which to base our Washington DC tourist experience. The hotels seems to be rather new, has a rockin’ breakfast every morning and has a wonderful pool and hot tub. The shuttle that the hotel provides added considerable value to the room as well. We stayed in one of the studio rooms with a king bed and pullout sofa bed. When opened there is little room left in the studio. If this bothers you consider getting a different room layout. Our two teen boys slept on the sofa bed and rated it a 3 – 3.5 out of 5. They are both under 140 lbs. so this may not be an option for you. The king bed that my wife and I slept on was very comfortable. At night the ventilation was quite loud but in a way this was good because it allowed me to block out any other hotel noises and sleep soundly. The staff was very professional and welcoming. The entire hotel was clean and our rooms kitchen was very well stocked with dishes and utensils. This would have been a superior value in just about any city. So considering what I was expecting to have to pay for DC area this was an exceptional value!!! Well done, Residence Inn-​OKM!!!
As a side note, the pool and hot tub proved virtually indispensable to me during our DC stay. After walking or standing on my feet for nearly 5 hours straight it was very refreshing and relaxing to get in the pool, stretch, relax and get into the hot tub, which I did every night. Be forewarned. Due to some foolish local ordinance the pool must be staffed with a lifeguard and so the pool/​hot tub is ONLY opened from 5−10pm.

I really hate to bring their rating down with a 3 star review but I just wasn’t very impressed during my week-​long stay here for a business trip. There are some things that this hotel does spectacularly well. The hot breakfast AND dinner (woohoo!) were simple but delicious, the rooms were clean, and the staff was pleasant. However, my two main criteria for a «good» hotel stay weren’t met. My bed wasn’t that comfortable and my air conditioning unit was exceedingly loud. I’ll get to those more in a minute.
I had high hopes after reading all the reviews for this place. The pictures online are exactly how the room looked. I loved that it came with a full-​sized fridge, stove top, microwave, and cookware. Check-​in was fast and efficient. The staff during meal times were always very friendly and cleaned up quickly. The location is convenient, and parking is free. Wi-​fi is the standard slow speed, but it’s free and I was able to watch Netflix on my Kindle. My room was *almost* spotless except for a small blood dot on one pillow that I ended up putting in the closet for the duration of my stay.
The reason that this hotel doesn’t get a full 5 stars from me starts with the bed. I realize that bed comfort is highly subjective, but my mattress actually creaked and groaned when I got into it, out of it, or rolled over heavily. The pillows looked fluffy, but deflated to a pancake when slept on. However, my main huge issue had to do with my air conditioning unit. It was LOUD and would come on every 15 minutes or so with a dull roar. It was also located 3 feet from the bed. Unlike many hotels I’ve stayed at before, there is no «fan» option that allows you to maintain a constant background noise; with this unit you either have the AC on and deal with it roaring to life every 15 minutes for 5 – 10 minutes at a time, or you leave it off completely. I complained twice and each time maintenance looked at it and said it was working fine. I was also told that the studio rooms tended to be a lot noisier than the separated rooms. At the third complaint (3^rd day) I was offered to switch rooms, but by that time I visited the room of a coworker staying in the same hotel and found that while his unit was slightly quieter, it was still loud and switching rooms would likely not give me any relief. I tried sleeping without the AC on, but it was exceedingly hot and muggy that week so that didn’t work well. Overall, every night I was constantly interrupted in my sleep and needless to say, I was pretty tired when I got home.

Unbelievable. After a long drive, we found they offered a complimentary DINNER as well as a complimentary breakfast. Then, after a fantastic full breakfast, they offered to shuttle us for free to the Metro (instead of us finding a parking place there) and picked us up again after a full day of DC sightseeing. It was a small condo, with everything you need. We estimated that for the price, it is far cheaper than a nursing home. When we get old, we may just go stay there. A beautiful and welcoming lodging with easy metro to DC’s best spots. It’s now fixed on my GPS and I hope to return again. I love Residence Inn.

If you are looking for a great place to stay and visit D.C. This is your place. The hotel is clean and VERY WELL staffed. April at the desk was more than helpful and welcoming but the real home run came from Josiah… in today’s world to see a young man with his manners and willingness to create a great customer experience was refreshing. We were shuttled to the metro and when we returned he had left us snacks and a birthday card for our young daughter. Great experience!

My boyfriend and I stayed here one night, on a Saturday. I got this deal through Priceline for 99/​night. Free parking! Thats unheard of in DC. This hotel isnt in DC but it was about a 15 – 20 minute drive. There is a metro about five minutes away, that will take you where you need to go. Check-​in was super easy. The room was very nice and clean. Full kitchen, fridge, microwave, stove top range. Nice, large tv, comfy bed. The bathroom was nice. It had the most amazing showerhead. We took pictures of it so we can buy it later. Free breakfast in the morning, with a variety of things. Check out a breeze. This will now be my go to place whenever I want to go to DC.

I stayed here spur of the moment. Great staff! Great prices!!! Immaculate rooms!!! I would def stay again!!!

I was fortunate to spend five nights here recently for a work trip and can easily say it was a great experience. Granted, I wasn’t in the room a whole lot between working during the day and exploring the local area during the evening, but I was completely content when I was.
The Residence Inn offers more than just a normal «hotel» room, which includes a small kitchenette, living area, bathroom and bedroom. In addition, they had a full breakfast every morning and a free dinner/​drink reception at night in their downstairs serving area near the lobby. Throw in a fitness center, laundry room, free parking in their attached garage, friendly/​helpful staff and a convenient location near I-​95, the Springfield Mall and Metro Blue line… I was actually disappointed when we had to leave and go home.

Just spent most of March living here while in the area for some work related training. It came highly recommended by my company and I can definitely see why.
I was able to stay in both a studio and one bedroom and both were roomy. The studio had a 46″ TV on a swivel stand that you could rotate between the bed and the living room while the one bedroom had 42″ TVs, one in the bedroom and the other in the living room. Personally the studio met my requirements as a single occupant, but the 1 bedroom with the pullout couch/​bed could easily fit a family of four.
The living room had the aforementioned couch, along with a center table and single chair. I rarely used these accouterments, instead spending most of my time at the table/​chair with complimentary CAT5 cable connection and enough plugs in and around it to charge my laptop, phone, and ipad without needing an additional power strip. There is also free wireless if you didn’t want to «jack in» to the wall plug.
The kitchenette was quite functional, with two electric burners, a full size sink, a full size refrigerators, and everything you need to cook and eat with (pots, pans, plates, utensils) This on top of their complimentary breakfast and dinner (Mon. through Thur.) and nearly all of my food needs were met. There’s also a shopping center around the corner with a Giant’s supermarket, Trader Joe’s, and Kmart where you can pick up all the groceries you need. And if you don’t want to cook, there are a handful of eateries within walking distance for those that don’t want to use that kitchen. ;)
The complimentary breakfast is your standard fare of eggs, sausage, bagels, etc. There wasn’t much in the way of fresh fruit (occasionally they’d have a bowl of fruit out) but that’s a minor complaint. The dinners weren’t fulfilling as the offerings usually consisted of a main dish, two side dishes, and that’s about it. The only good part was the alcohol which was supposed to be a 2 beer/​2 wine glass maximum but as the days went on, we became regular faces and the maximum went up to 5 – 6. Thanks!
Parking was plentiful except for the weekend of the Cherry Blossom bloom (or what was supposed to be the bloom; a cold snap ended that dream) which was the only weekend where I had to park on the third floor. Outside of that weekend, I had to park on the second floor once. The rest of the time it wasn’t difficult to find a spot on the first floor.
The biggest plus, and the reason why I give this place 5 stars, is the attentivenesss and friendliness of the staff. From the first day, they met all of my needs. Ran out of water bottles one night and as I headed out into the cold night to walk to the store to get some, the woman at the front desk asked what I was doing. I told her, and she said no need to go. She pulled three bottles from a fridge and said it was on the house. Another night, I was planning to wash my clothes but realized I didn’t have any soap. I headed to the front desk and another woman handed me a sample pack of tide to use. I also left a dollar and a candy bar or two every morning for the cleaning crew and they left a hand written thank you note every day as well. I checked out for a few days to head to another state but when I came back, they all remembered my name and the gal at the front desk tried her best to get my «old» room back and when she couldn’t, upgraded me to the one bed for the same price as my old room. The little touches like this ensured that when I head back to DC, I’ll be staying here again. Highly recommended!

We stayed here last weekend for an overnight trip to DC. We were very impressed. The cost was great. The staff are very friendly and helpful. They will even go grocery shopping at no charge! I almost wanted to just to say i did!
The room was super clean, had a full kitchen! There was a large sink and mirror area which the ladies can appreciate! They had a complimentary dinner and breakfast. We went out for dinner but the breakfast was great. Even make your own waffles which the kids in the hotel seemed to be enjoying. We were planning to take the metro into DC, so it was not far from the hotel at all. I would definitely stay here again.

Much nicer then I had anticipated, rooms are well furnished. Maybe a bit to cluttered but worth the price paid I feel, Kitchen area ect were very nice, I would stay at this location again No problem. we were on the 6^th Floor room 109. Which overlooks an adult video store which made for some great jokes on the trip so i thank the owner of that dingy establishment for that.
The breakfast area is pretty cool, the breakfast options in the morning are also better then most, eggs, sausage, potato pancakes, bagels ect. Ya know… breakfast shit.
The one thing about the hotel that was rather annoying is that the parking and how it connects to the hotel is kind of confusing and sort of like navigating pans labyrinth. I was waiting for a trap door to pop open at any second every wrong turn i took trying to find my way back to my car with my loaded up luggage carousal. But good news is i made it… so rest easy.
Hotel was clean, staff was friendly and Ill be back again im sure.

Great location in Springfield, although it can be kind of tricky to get there if you’re traveling east on Old Keene Mill Road. (Turn left on either Commerce Street or into the shopping center.)
It’s a medium walk or a very short drive to a lot of restaurants — Chipotle, McDonald’s, Ding How, Hard Times Chili, and the list goes on.
The staff is very courteous and helpful. I didn’t need housekeeping during my stay, so they left a bag on the doorknob with soap and shampoo!
We were both recuperating from flu during our stay, and having a kitchenette makes it so much better than a regular hotel room for that. Having pots, pans, burners, an ice maker, and such makes it more like home.

This is the first Residence Inn I’ve stayed in, and was very impressed. Most importantly, the room I stayed in was clean. The room wasn’t huge, but the layout made the most of every square inch and it was extremely comfortable. I was only here for a night, but with a full kitchen this would be an excellent place to stay for longer durations of time. The bed was extremely comfortable and the television was able to swivel to face both the living area and the bedroom. Overall, the furnishings in the room were pretty modern and tasteful. Also, the bathroom was pretty spacious.
The staff was extremely friendly and courteous. The complementary breakfast offered quite a selection, including continental breakfast, hot items, and «do it yourself» Belgian waffles. I didn’t take advantage of either the pool or the fitness room.
I doubt that I will be staying in this area again any time soon, but if I do I will definitely remember to book my hotel room here. I would highly recommend this hotel to anyone visiting the area!

I love the Residence Inn normally, but where I was on the second floor, I heard too much road noise, or some kinda noise.
I didn’t complain.
The service was great there. Enjoyed their little dinners Mon-​Wed (no more Thursday freebie), and the people that work there are super cool.
Was teaching a computer class there (Linux if you wanna know), and they bent over backwards to keep me and my students happy.

Nice staff… always prompt to fix any issue big or small. Use priceline for the deals.