Sleepy’s

Amazing customer service I received from Sandy Stinson in the Springfield, NJ location on Rt 22 east. I was there for a comfort exchange because I was very displeased with the bed I purchased. It was so firm that I felt like I was sleeping on cinderblocks. I was also very displeased with customer service to the point that I made a complaint on Unilocal.So meeting Sandy really changed my outlook on Sleepys because she is terrific.
Sandy really explained the mattress that would best suit a couple like my husband and I because he is taller and bigger than I am. She asked great questions regarding lifestyle, and any pain that we were feeling. She is so professional and well versed in the products she sells. Sandy is a huge asset to your company because while she is focused on sales she is even more focused on making sure the product customers buy are the best for their body size and lifestyle. The mark she leaves on customers will definitely have them sending referrals left nonstop.
She knows her stuff and is personable beyond measure.

Go see Chris !
Great honest salesperson and that is RARE!
I went in to just try out the beds I purchased a high end bed from another sleepys and after one month I had several problems so sleepys gave me a credit to pick another bed and I did not want to get the same bed and having the same issues ‚
Chris was helpful honest and answered all my questions and concerns .
He made nothing on my sale but I feel like this is the best way to pay it forward.
Great salesperson all the way !

We had previously purchased a top-​line mattress, and received 30 years of service from it. Waking up sore for too many mornings was a clear indication that we were due for a new bedding system, and Sleepy’s was our first stop.
This location displayed a wide range of brands and firmness options, but the two we wished to look at first were Tempurpedic and Sleep Number. Tempurpedic was well represented at Sleepy’s.
Our sales rep was on his first day after training, but was polished, informed, generally helpful and thoroughly professional. Unfortunately, there were no firm mattresses to audition, and frankly, we found nothing that was particularly notable about the Tempurpedic experience. We were also shown a high-​end Simmons mattress. After answering many questions, we decided that a visit to the Sleep Number store in North Plainfield would give us the opportunity for intelligent comparison.
The Sleep Number experience was an instant love affair, and we purchased their mid-​range model for $ 1k less (with pillows and all accessories included) than the Temperpedic and Simmons models at Sleepy’s.
Bedding systems are a purchase where individual tastes and preferences weigh heavily, and the variety and professionalism at Sleepy’s made it a good first stop.

Had a great experience at this store. We were deciding between two Tempurpedic mattresses and Anthony was very helpful in walking us through the differences between each so we could choose the one that’s right for us. It felt like he truly wanted to help us make the right decision for us rather than just making the highest sale possible. Delivery scheduling was easy and the delivery people were fast, tidy, and professional. I’d definitely recommend this store.