Starbucks

I love coming here for coffee. Hot drinks in the winter and cold ones in the summer. The staff is friendly and the store is clean.
I usually get a mocha. Having a registered Starbucks card gets free drinks after 12 purchases and the have bonus specials quite often.
Their food looks good but I have not tried any. I’m usually in and out with my drinks.

I’ve spent quite a bit of money here in my two months in Springfield. My drinks vary in flavor and strength a bit but they still taste fine. Staff has been friendly MOST of the time. Free wifi is nice but not enough seating inside, and not enough outlets for charging. Dinning room is lacking attention and care that went into designing the area where drinks are made and employees work. Its also not very clean, customers leave plates of food on tables, but then they sit there for an hour until someone wants to use the table.

PLEASE BRING A STARBUCKS TO CHATHAM! It’s way too packed at all times of the day. I love you, but I’ve been avoiding bc lines are way too long. We need another one in Chatham!

Among the Starbucks in town, this one is not my favorite. I think the people are friendlier at the Clear Lake location, but it’s on the other side of town. So, occasionally, this one will have to do. My experience has been that there’s either way too much syrup/​stuff in my latte, or not enough to the point where it’s just milk.
Not only are there better local coffee shops in town, but there are other, better Starbucks locations too.

This review is solely on their new construction. Starbucks is Starbucks, workers are nice etc, but I don’t understand why they made this place smaller… there are only 23 seats and I think they really should’ve added extra seating. There are two door openings that take up space and also a huge area to display tumblers and coffees for sale and I think seating would be much more beneficial. My friend is also super bothered by the fact that the grains on the table go different directions. A huge table is bolted down so it really lacks functionality.

I am a regular here during the summer, and a drive through regular the rest of the year. I always enjoyed visiting this location. However, after the recent remodel, I can’t say that I will be back very often.
I liked that I could buy a coffee and sit, relax, read a paper in my iPad, and use it as an place to work while drinking coffee and eating a pastry. However, the remodel removed half of the seats. So Starbucks customers have to stand and wait for a seat to open up, or go to the drive thru. I know Starbucks has a model that relies on movement and flow of people in and out of their store. However, I don’t think they realized that this location was (before the remodel) one of the very few coffee shops with a functioning area for people to grab a coffee and sit and talk.
So, instead of meeting business partners, drinking coffee, working, and patronizing this location, I will visit the new caribou or Edgar’s coffee shops.
I was a loyal customer for 6 years, every day. This was the last straw.

Very nice Starbucks clean friendly and accurate! All the Starbucks in Springfield are great except the Monroe & Chatham road location!

3^rd person in line… 6 people «working», 12 minutes for a cup of brewed coffee… Amazing.

This could easily be the least friendly Starbucks I’ve been to in years! My normal stop between Chicago and Kansas City. Not a smile, greeting or thank you to be had. This is a regular experience at both in Springfield. Might be the water… lol.

Coffee is excellent, of course. What I like about this location is that it is devoid of the pretension that afflicts 98% of Starbucks. Friendly employees, good service, nice atmosphere.

Quick drive through. Same starbucks as always. Nothing special. Quick service though even with lots of customers.

No wonder the chain is in trouble. Rude; refused to make my order as described even though I have ordered the same drink in dozens of different places over the US

So I work here, and I am proud to say this Starbucks is quite amazing. As one of several in Springfield, it is clean, maintained, and successful. The drinks are great and service friendly. I’m not saying this because I work there; I thought the same years before as I was developing a minor addiction to the lovely caffeine goodness. Now I am just proud to be a part of it.