Microtel Inn & Suites Buffalo -Springville

This is a decent motel. We usually go there to stay during Fall Fest in ellicottville because it’s far away enough from the center of the city but close enough to drive there during the day, go take a nap, then go back at night.
Last time we went, we stayed two days but they wanted us to switch rooms from day 1 to day 2 and I was not happy. They figured something out where we would have to. However, we were put in a handicapped room. They asked us if someone came in and needed it would we be willing to move and we said yes.
We hung out a bit and then headed to ellicottville around 8pm. The traffic is usually crazy that weekend so it took triple the time to get there– well over an hour and a half. We get a call from the hotel at 9pm asking us to change rooms. I told her we were out but she insisted we return and was almost rude about it. I said absolutely not. I understand that the customer was probably being rude to her but you put us in that room. We were willing to move but not ruin our evening by having to come back then go back out. It would of take another two — three hours. She asked if we could move when we return back and I said yes but we aren’t rushing back.
We ended up rushing back because I felt bad now. We got back around 11pm and she said we would move in the morning. Annoyed, I went to bed.
Next morning, I asked when they would be ready to switch because we had plans. This wasn’t a just come and go how you please weekend. We had it mapped out. At 8, she said they weren’t awake. We said we’d wait an hour. They weren’t awake at 9. We had plans.
I ended up complaining to the manager and told her that this weekend was supposed to be relaxing and it’s been nothing but hell from them. She said she’d deduct some of our bill. She deducted the tax. Floored, I called microtel customer care. They were appalled. They refunded our entire stay.
If it wasn’t for this incident, I’d give it ⁴⁄₅ for a motel rating. It’s decently cared for, good location, decent continental motel breakfast.

Stayed at this wonderful little hotel again this October. I was not disappointed! The breakfast was even better and still free (or at least included). I am sure I will be back. I hope they don’t read this, then they may raise their prices!

Last night, we tried for several hours, but with no success to log into the internet.
We even tried getting into the KFC Wi-​fi, but we did got into my husband’s iPhone, to download my photos, or to Unilocal & Facebook!
Other than that, I can’t find anything negative, I’ll update after breakfast!
UPDATE: The internet is working better today, that’s a plus! The chair I was sitting on, squeaks, and the top corner keep catching on my hair, and pulling it! The toilet, I have to flush 2x, to make sure it flashes. The first time I saw toilet paper in the toilet, I THOUGHT my husband didn’t flush it, but just now, I just flushed it, but it didn’t flush so I have to flush it AGAIN!
They have small Continental breakfast, which is fine with me. I’d give them 3 ½, but they can get away with a 4.
Love the shower head!