Our Urgent Care St. Charles

Came in here because of a terrible sore throat on a Sunday, and it was the closest location to me. I was seen quickly and the staff was very friendly. I told them I had a really bad sore throat, and they immediately did a rapid strep test, which was positive. They asked if I was allergic to any medications, and called my pharmacy right away to send my prescription. I received my first dose on a Sunday, which was fantastic because I was ready for the work week. I love that they had a student in there, too. Not sure why, just do. I would definitely visit here again for QUICK care!

I stopped here to get what I thought would be a simple courtesy blood pressure check. They refused to do it without my being seen as a patient which mean’t several pages of paperwork and my co pay amount. The person behind the curtain (okay sliding opaque window) was about as friendly and pleasant as your state prison guard. Beware! Regardless, I refused to pay to find out if I had a medical need. What they didn’t understand is that had it been determined I had an elevated BP I would have been happy to pay up and be treated. But I’ll be damned if I’m going to drop $ 50 bucks to find out. For Pete’s sake. Whatever happened to reason. As it turned out they got nothing and so did I. Unless you’re bleeding out I would recommend moving on to somewhere else. By the way, there wasn’t one other patient there, which given my experience does not surprise me.

Legit.
I came down with ebola last week (just kidding it was actually sinusitis… sinus infection) and decided to cash out an hour early at work and have my man drive me to an urgent care. I’d never been to one before but I figured it was a (hopefully) fast way to see a doctor and hopefully get some antibiotics or medicine in general to treat my infection. Cheaper than the ER and less wait, for sure… this particular urgent care looks like it used to be a fast food restaurant or something. I had to fill out a shitton of paperwork but kind of unavoidable in doctor offices, lol. I only sat there for about 15 mins or so and it was mostly doing paperwork. As soon as I finished, and she processed my DL and insurance cards and stuff, I got to see a doctor! Well technically I think she might have been a nurse practitioner or something but either way she was cool and they faxed my Rx to the pharmacy of my choice and it was ready within 15 mins. Pretty badass. It *is* like a fast food place… for prescriptions… sorta. Anyway. I’d recommend this location based on my experience but then again there was only 1 other person in the entire waiting room at the time I arrived (around 3:30pm on a Wednesday) so maybe it sucks if it gets busier. They don’t take appointments, it’s walk-​in only. Oh yeah and they took at least one of my insurance cards meaning my trip was free. Baller! Weird that they have such terrible reviews on Google Reviews but I guess maybe some people had bad customer service. Mine wasn’t over-​the-​top friendly but they weren’t rude either. Only minor concern is that the doctor/​nurse/​person didn’t tell me that my antibiotics could prevent my birth control pills from working which is totally true (my friend learned the hard way…) so at least I came armed with that prior knowledge. I think if you are capable of figuring out what might be wrong with you, this place is pretty good. Otherwise, you could get misdiagnosed because all I had to say was what symptoms I had and she pretty much wrote me an Rx.