I went there during my lunch. It was around 1:40 pm. I was hoping that they would be able to help me with a couple of questions. There was only one employee in the store and she was busy helping another customer. The employee asked someone at the back to help me and told me that someone will be with me soon. 5 minutes later, no one showed or bothered to come out and explain the wait. I asked the girl if there are someone who could help me. She apologized. Said she is trying to hurry, and, then, proceeded to tell me that whoever is back there is on lunch. Really? Wow! So, I am suppose to waste my lunch time waiting for you to finish your lunch BEFORE I could get service? Have I mistakenly walked into a government agency? What kind of junky service was this? I understand that you need to eat, but, in my book, customers comes before me. Very poor customer service. This store deserves no star.