Came here to get help with activating my new phone. The store associates helped me out quick and easy. Ended up coming back a few months later after hearing about a new plan and I was able to switch my plan hassle free. During this time I was eligible to get a new phone. One of the associates ended up helping me, going through all the different smartphones. I was then able to get the phone suitable for my needs. My suggestion, if anyone is an AT&T customer seeking help, or is someone looking to switch to AT&T, come here, to this authorized dealer.