A-1 Services

Purchased a unit through Costco. Superior water & air Conditioning came to give me a bid. The pressure was on to sign up on salesmen’s first visit. The product options were not mentioned during the sales presentation. But, if we didn’t act right that instant, we may have to pay more. We had the paper work signed, a 1 ton unit was placed on the roof, along with a wall unit in the room. We had to have them return and fix the steel bracket which holds the unit, as well as the drip line. The salesperson had measured incorrectly, and the bracket was the wrong size. He had his installer use wood to fix this problem. Then after I complained, a make shift bracket was attached to the wrong sized main steel stand on roof.
Little or no personal follow up, even when I requested he call me (as I thought I needed a 2 ton unit to cool & heat my room). Never heard back. Would not recommend this Company. Installer was nice young man, the salesmen was inept at his job, that is, to serve the buyer; not just make the sale. Spent $ 5,000.