Smashburger

This place is really nasty. The staff just seems to be checked out and the place is not in very good shape. The food was really bad.

It’s like red robin meets in and out burger. Good quality food and nice atmosphere, definitely a step up from fast food without the sit down prices. The vegetarian black bean burger, sweet potato fries and mint shake were all delicious. Food was presented well and the staff were friendly.

Good burger and friendly staff. Was driving through on my way from Chicago to California and stopped for dinner.
This was the first Smashburger I’ve eaten at but based on my experience I would definitely eat at another given the chance.

Great place, quick service, so delicious, I ordered truffel mashroom with goat cheese, so amazing, totaly will stop by if Im gonna be around since Im from Los Angeles

I heard Smashburger has a gluten-​free bun option so I gave them a try. My wife was home ill and said she really craved a good burger. Net-​net: Decent food, with lots of customization options, and some gourmet sides. Quite expensive (two deluxe burgers with fries and one shake, $ 24.
Their online ordering is slick and easy to use — at least on the web side. But when I went to pick up my order things didn’t go so well. Sort of a comedy of errors. I got a confirmation saying my order was received, and that it would be ready at 5 p.m. as requested. I walked in (bummer — no drive-​up) at 4:57.
Right off the bat things didn’t seem right. A fast-​talking know-​it-​all guy at the front register said no biggie, that he doesn’t get the order often until 5 min. beforehand (purposeful delay?). Then he said his terminal clock was behind by 7 min. (Another employee came out later grousing about the same thing… odd in this day and age.)
A few minutes after I arrived, my order showed up on his terminal and I paid. When the order came out I asked the girl to double-​check that my wife’s burger had the gluten-​free bun. The bag was noted that way, but alas, the burger inside had a normal wheat bun.
The remake took longer than the first time. I finally left 15 min. late — almost 20 min. after I arrived.
A very nice and conscientious girl who was dealing with the cook staff offered me another drink and an extra side for my inconvenience. She seemed to care and wanted me to be happy. That was nice.
Will I go back? Not in a hurry, that’s for sure. There are quite a few good (and less expensive) burger joints here in St George.

This was our first visit to any Smashburger and we were very satisfied! It wasn’t very busy but the staff was super friendly and upbeat and the restaurant was very clean.
It didn’t take long for our food to come out and it was soo delicious! I got the avocado club burger with smashfries. The burger was juicy and flavorful, perfect amount of bacon and avocado, and the smashfries were just simply amazing. They were perfectly sized (I’m not a fan of thick cut fries), crispy, and probably the best fry flavor I’ve had (olive oil, rosemary, garlic). I wanted to get more to go but I resisted. It isn’t exactly cheap fast food, but the quality and taste is worth the price and ~$ 10 a person is pretty good anyway. Loved it, we would definitely return!

The burgers are quite good! The fries were not mind-blowing…but definitely better than average compared to the other burger joints in town. The burger itself is probably the best part about the restaurant. Which… is good… seeing as it’s in their name and all. Definitely going to visit this place again.

This is a big location with a lot of seating. Oddly enough I did not order a burger. I ordered the Buffalo & Blue Cheese Chicken Sandwich with breaded chicken. It is a large portion. The buns are good. The chicken and sauce also added good flavor. I would have liked more blue cheese, but overall it was fine. We also ordered the Spicy Buffalo Fries. These were a nice surprise. They are covered in buffalo seasoning like a dry rub. I was expecting them in a sauce but enjoyed them the way they prepare them. Next time I will have to try one of their burgers since it is their speciality.

This is great fast food. The burger was so yummy. It was fast, nicely priced and really good. I’ve never had good fast food and I’m hooked. Wish there was a Smashburger in Montana!

I usually love smashburger so I think it might just be this location. We called in an order. They forgot out shake so we had to drive all the way back to get it. When we opened the kids hotdogs the buns were solid as a rock, literally couldn’t cut them with a knife. We told the staff and they said it was our fault because they cooked it and then it waited for pickup (even though we were 3 min early on our 15min time). We asked what we were supposed tondo and they said sorry they couldn’t help. My burger had no lettuce or tomato and the bean burger was mushy. Worst smashburger ever.

Took forever to bring food, hostess was snotty and bored, and they were out of fried pickles! That was the whole reason we went there.
Burgers were tasty as always, but the fries were cold. Probably because they say out while burgers were cooking.

Burgers were good. Ordered the Bee Hive. It was a little more pink than I was expecting so if I ever go again, I’ll be sure to specify. Wasn’t thrilled with the sweet potato fries, but I LOVED the Smash Fries (rosemary, garlic, and olive oil).

I love this place. Great selection and everything is good I miss having a little more seasoning on their sweet potato smash fries but I still love them

When we walked in it was very clean, streamlined, and modern looking. At first I couldn’t figure out what was so different about this place and then it dawned on me that you could not see the kitchen when you are there. Off to the side is a little window that the food comes out from and the server picks up your order and brings it out fresh and ready. I got the Classic Smash burger and it was amazing. The patty was a decent thickness and so moist and juicy! The fries are super skinny (I personally prefer thicker fries) but good. My daughter got the Smash fries and they were delish! My other daughter got the Baja Cobb. She liked it however it came with hardly any dressing so we had to ask for more (which they were happy to bring out). Overall, it was really good and we will for sure go back. Be sure to get a burger… mmm…so good!

Don’t order fries to go online. I was 3 minutes early so I would hopefully get them fresh. Not my lucky day for fries. Being shoe string style they a life span of about 2 minutes before converting to grease sticks

Amazing burger for a great price. They sod mesh up my order a bit but I lived. The chili fries were a bit lack luster as well. All in all we will go back for the burger.

Cool place for burgers! If I wasn’t short on time, I would have built my ultimate burger. Instead, I chose the Truffle Mushroom Swiss Burger with smash fries. The burger is incredibly fresh-​not like the machine cut frozen junk at the typical burger joints. REAL beef!!! They form their patties by hand. And it shows. This was better than any burger I’ve cooked on my own grill. Amazing!!! The egg buns are soft, fresh, and de-​lish. Best burger I’ve ever had. We will be back!

Justin and I LOVE this place. It would get five stars if it weren’t for a female employee that frequently takes our order who has an attitude problem.
We will usually split an Oreo shake. Let me just say… best Oreo shake I have ever put in my mouth. Everything about it tastes GOOD, unlike other places where it tastes like the Oreos are stale.
I love getting the avocado burger, and am especially pleased that it comes on a wheat bun. The seasoning on the fries is so delicious, and they taste even better dipped in fry sauce. Other menu options are chicken sandwiches, salads and kids meals.
This restaurant is so much different from you regular burger chain. The ambiance and presentation of the food is wonderful. Do I daresay that these burgers are healthier than average? Either way, this will always be my go-​to place if I am in the mood for a shake or burger!

KEEP IN MIND, I’M A VEGETARIAN!
I’ve known about this Smashburger for a year or two, but last time I checked, they didn’t have any vegetarian burger options. So when I heard that they finally did have black-​bean burgers, and a $ 1 off coupon for them on-​line, I printed out the coupon & rushed to the St George Smashburger for a late lunch.
I got there at about 3PM on a Thursday, and they were busy, but not packed. That was fine with me, as it gave me time to look at the menu. While I am a vegetarian, I *do* like stuff like cheese, onions, etc. on my veggie burgers, so instead of just ordering their plain Black Bean burger, I ordered their Mushroom Swiss Burger, with the black bean patty, plus their Smash Fries & a small fountain drink. My total bill (factoring-​in the $ 1 off coupon) was $ 9.51.
They handed me an order # sign and my soft drink cup, and I sat down & waited for my food, meanwhile, trying to access their wi-​fi with my iPad. I can’t remember now if Smashburger did not have wifi running, of if the signal was secured, but because I was able to access an open wifi from a nearby AT&T store, I didn’t concern myself with it.
About 10 minutes after placing my order, it was delivered to me.
Unfortunately, the black bean patty left a lot to be desired. Over the years, I’ve had hundreds of them, at restaurants, cooked at home, etc. but this one from Smashburger was pretty lame. Unlike all the other ones I’ve had elsewhere, this one had no seasoning or flavor to it. The taste & consistency was simply black beans held together by black bean paste, shaped into a burger patty. Even with the mushrooms & Swiss cheese on it, the plain bean flavor (what little flavor their was) took prominence, and the patty basically broke apart in numerous places.
I realize this should mean NOTHING to you if you’re not a vegetarian — obviously, this place exists to serve meat & I understand that. The black bean burger for them is clearly just an afterthought that wasn’t very well evaluated flavor-​wise by the corporate chef or a tasting panel.
The Smash Fries were OK, but I think the quantity of them should have been about 25% greater (but, I eat a lot…). The current photo showing a basket of fries are NOT the Smash Fries…
Unless I just got a ‘defective’ black bean patty, I hope/​expect other vegetarians will politely voice similar complaints, and I know the Black Bean patties are a new option for Smashburger anyway, so I figure I’ll try the place again in 6 months or so to see if their Black Bean burger patty has better flavoring & consistency.
The good news is that I’m about to review their primary competition — an Apollo Burger franchise just opened across the street & their veggie burger patty was much better.

Not impressed. Hubby wanted a milkshake and noticed a Smashburger off the I-​15 so off we went. (This was 3/​30/​2012.) He was the only person in the place and there were 3 teenage staff members killing time by chatting amongst themselves and making milkshakes for themselves. Not cool. Not only did the one girl make 2 shakes for herself and her staff person friend, hubby was told by the third staff person that his shake will take at least 5 minutes to make. What? He ordered his shake TO GO. After some time, during which hubby watched these shakes being made for the Smashburger staff, (~10 min) hubby asked for his money back and explained why, to no avail.
Smashburger should seriously reconsider and re-​evaluate their staff training and etiquette. Those kids behind the counter were stealing product from the company and leaving a sour taste in a formerly enthusiastic customer’s mouth.