Stephen Wade Honda

We had a great experience buying a used Odyssey from Chad Holcomb and dealing with Tania in Finance.
I only wish it were possible to buy a vehicle and be out of the dealership in less than an hour. We arrived at 9 AM and didn’t get to leave with our new vehicle until close to 2 PM

Nothing to special here. The sales group is very unmotivated, which I find quite odd for a dealership. I came in looking for a MX5. We found one on the lot, but it was an auto, and I was explicit that I wanted a stick. I told the, «find me a 6-​speed and I will buy it». I gave them my information and heard back from them 2 months later. Too bad I had one parked in the garage when they called.

I was shopping for a new care and walked into Stephen wade Honda Mazda. Such a nice location very clean and amazing customer service, I didn’t feel pressured to purchase a new car and felt like the sales rep really did care about my needs. I would recommend this dealership to anyone looking for a killer deal and the best customer service & friendliest people I have ever met.
Forever a loyal customer,
Misty G

Very impressed. We bought a Honda Pilot from here. Checked these guys on BBB and they have an A+ so we gave them a look.
Our salesman was awesome! Didn’t try to push the sale or bait and switch. Was just friendly and said it how it was. Also ended up bringing the kids because the babysitter fell through and our salesman gave them balloons and a cookie which made everything easier.
I liked how everything was upfront and we still could talk it down. Love our Pilot and would highly recommend this place to anyone hunting for a vehicle.

My new car’s maintenance light came on and we had a scheduled meal break stop in St. George, UT driving from SoCal to Idaho so the Mazda Service number I called directed me to this location, which turned out to be only two miles away. I called ahead to make sure they weren’t too busy to take my car in on this rainy day. They were able to take me in right away and estimated service time was an hour. In the waiting room there is an array of complimentary snacks and drinks and the people are super friendly. I can’t comment on what it’s like to buy a car here but service was wonderful and with a smile.

So our car A/​C crapped out and a mechanic in Fillmore UT wasn’t going to be able to fix it, so we pressed on to St George, phoning ahead to the Honda dealership to be sure they could see us. The good news: it was a manufacturers defect that wouldn’t cost us anything. The bad news: they couldn’t do the repair until the next day. I would’ve been happy just staying in St George and having them do the repair, but my wife was insistent that we press on and keep our hotel reservation in stupid Vegas. So here’s where the 5^th star comes in. The service agent phoned ahead for us to the dealership in Las Vegas to get us set up for repairs first thing the next morning. When he didn’t like the attitude at one dealership he redirected us to a second dealership that seemed more suitably interested in taking care of us. Nice assortment of free snacks in the waiting area too!

My wife and I have been bringing our Honda here for over 5 years. These guys have always taken very, very good care of us. Taylor our regular service advisor always takes great care if us!

I am very pleased with my truck, unfortunately I have to register a poor review for Stephen Wade because of deceptive sales practices. I WILL endorse Tonia in finance, SHE was awesome.
I specifically asked if I would receive a CARFAX report and was told I would in finance. After all the haggling, it slipped my mind. Driving home the truck was so flawless that I was not too concerned when I realized I had forgotten to ask again.
Upon insuring the vehicle, I was informed that it had been involved in two accidents ($ 400 & $ 2,600). There is no evidence of previous damage and the truck drives perfectly, but I figure the dealer knew about the accidents and conveniently forgot to provide me a CARFAX report. So, don’t necessarily avoid Stephen Wade, but make sure you get your CARFAX report before you sign anything. YOUR surprise might be scarier than mine!

I had a really good experience here. Our AC went out near St. George during a cross-​country drive. 108 degree weather and a dog in the car made it necessary to have it repaired.
We stopped by Honest-​1 Auto Care, which gave us GREAT service and didn’t charge us a penny for their advice, where we found out that our car was still under an extended warranty with Honda.
The repair forced us to stay the night in St. George, but Stephen Wade Honda got us in first thing in the morning and had us out in 2 hours with a repaired AC system on our Honda CRV for free. During the wait, I was able to use their free wi-​fi internet to keep working on the road.
Thanks Taylor Spalding and everyone at Stephen Wade for making our inconvenience, well… convenient!

When you’re stranded in the desert, it’s easy for a mechanic to take advantage of your situation. But some businesses, like Stephen Wade, choose to run a better business. Here’s my story:
On my evening drive down I-​15, my Honda suddenly shut off power to the axle and I was stranded. Since I was under a deadline to be somewhere, (and now without transportation) my options were quite limited. I decided to have the car towed to Stephen Wade Honda and get a rental car to continue my journey through the night.
I called them early the next morning and spoke with Slater in the service department. He already had the car diagnosed and patiently detailed exactly what the problem was and what my options were. Since I wasn’t physically present, I did feel rather vulnerable, however Slater was more than willing to spend the time to answer my questions to ensure I was comfortable with his recommendation. I felt really good about his understanding of the problem and I believe their pricing was very fair.
They were able to fix the car quickly and I was able to return a few days later on my return drive home. I still had several hundred miles to drive home and I was glad that the car was running perfectly.
Given how awful this situation could have been, I sincerely appreciate how well I was treated and I couldn’t ask for more. Today’s businesses seem to often ignore simple things like honesty, integrity, patience, and expertise. While no one likes to have car trouble deep in the Utah desert, those that do, should bring their car here. Thank you, thank you, thank you to the team at Stephen Wade and especially Slater!