St. Helena Florist

Saint Helena Florist does an amazing job if I could give them 10 stars I would! They are the only florist I use when I send flowers locally and they always do an amazing job. The quality of work they do never disappoints and it doesn’t drain my bank account. I love flowers and love to send people flowers for all occasions and for even the just because moments. I have called the ladies at Saint Helena Florist in a complete bind and they always save the day! I highly recommend using them anytime you need to send flowers. Just recently they went above and beyond to deliver flowers for my birthday that my fiancé had ordered and delivered them on a Sunday because they were already going to be out and about going above and beyond for another customer. I can not praise them enough!

Awesome quality, great staff, and beautiful selections.

I had ordered an arrangement to be sent to my ex in laws at the death of their son. I ordered on the phone I spent $ 99.00 including the delivery fee. I needed to go grocery shopping and since they are nxt. door to Safeway, I decided to pop in to see the flowers before they were delivered I was shocked very small and I felt it was nothing like I had asked for at all!!! I think the gal was surprised to see me! I should have spent $ 50.00 at Safeway I could have gotten a Huge Outstanding arrangement! I felt like Wow $ 99.00 should buy something other than small and insignificant!!! The flowers I ask for were to be a spring pastel arrangement! I was extremely disappointed! $ there does not buy much!!! Go see your arrangement before it is delivered!!!

They have $ 50 minimum, even to deliver in town (not incl delivery fees). I don’t have tons of money and I’ve purchased flowers for people all over the country; I’ve never encountered that before. What a rip off. And what a shame. St Helena wasn’t always like that.

Ordered an arrangement for Valentine’s Day, referencing a specific arrangement on their website. They acknowledged the one I wanted, and my additional requests. What was delivered was nothing like what I had requested, in style or in color.
I called to find out what went wrong, and discovered there was apparently a mis-​communication somewhere. These things happen, and all I was looking for was acknowledgement of what happened and for them to be aware, but instead the employee that answered was quite dismissive of my communication asking «what would you like us to do?» as she laughed at me. What I would like is more appropriate customer service. Eventually they did offer to send the correct arrangement and pick up the incorrect one, but it was a painful phone call prior to that point.
After explaining the above situation in an email to them, I have not received a response, so unfortunately I have to write this review pointing this out. They do good work, but be sure when you are done ordering you have them recite your order back to you before assuming they got it right.
4 stars on quality of work
1 star on customer service
Please learn from your mistakes.

I was looking to surprise my parents with flowers for their anniversary getaway in Calistoga. First I tried Teleflora and FTD and the fees were so high or you had to spend a certain amount to qualify for delivery. Thanks to Unilocal I found St. Helena florist and they have a great online ordering system and the delivery fee was only $ 10 (vs $ 14.99 for FTD).
My parents were very suprised and said the flowers were beautiful!

I was so pleased with the center table floral arrangements for our sons wedding rehearsal dinner. I brought in single bottle wooden wine boxes and they filled them with the colors and types of flowers that I chose. Couldn’t have asked for more! Got many nice comments. Thank you St. Helena Florist. We will use you again.

Beautiful flower arrangements, great service. Have used them for years, always pleased.

Thanks SH Florist for making my winery events look so good!

I order from these guys several times a year for work events at the Culinary Institute up the road. I ask for seasonal food-​related things to be included, and it’s always a cool display; artichokes, asparagus, ornamental kale, even kumquats down in the base of the vase. A great balance of creative and tasteful.

I asked for an inexpensive basket for a funeral and they picked out the flowers (seasonal colors). The basket was gorgeous — it was just over $ 40 and was the nicest arrangement at the funeral. Great value and artistry — I highly recommend them!

I ordered an $ 80 bouquet to be delivered to a friend and specifically asked not to have certain flowers in the bouquet because I know my friend is allergic to those. I visited my friend the next day after she got out of the hospital and saw the flowers. I was appalled at not only how they looked just shy of a $ 40 bouquet AND to boot sure enough there were flowers that my friend is allergic to in the arrangement. Maybe an $ 80 arrangement isn’t designed like it used to be! I will not be back.

I love walking by and smelling the wonderful fragrances that emit from this shop. The windows displays are always interesting and portray the change of seasons in a great way. This is the place I go when I want to splurge without absolutely slaying my pocket-​book.