T-Mobile

Long story short, I bought a new phone elsewhere when I really had a warrantee (another store’s mistake) and I tried to return the new phone here and send in the old one for a replacement. They gave me this lame excuse about how all the stores are not the same and they have different systems, so I’d have to go back to the original (which is in another state). When I called the store where I bought the phone I was told that they were lying, it’s just something they say to get rid of people so they don’t have to process the return and mark it as a loss at their store.
In addition, the staff lounged around like they were hanging out in their friend’s backyard and the manager seemed as though he couldn’t be bothered to do anything by stare vacantly out the window. Do yourself a favor, drive the extra distance to go anywhere else.