Great customer service! Went above and beyond! I live in Chicago but my father went to the Edwards location on Lindbergh in St. Louis to help match existing carpet that we have in Chicago a part of which we need to have repaired. David Fuller of Edwards Carpet helped my father even though my dad made it clear that he was researching to match carpet in Chicago and there was no potential sale for Edwards. Mr. Fuller made calls to the Shaw rep to try to find the carpet and then was able to immediately find it when my dad brought in a sample. We were very impressed by his efforts when he had little to gain. Well done, Mr Fuller! My family will be heading to Edwards for our future carpet needs in St. Louis.
Melissa W.
Évaluation du lieu : 5 St Charles, MO
We worked with Edwards Carpet to help a family in need. They were absolutely fantastic. They went above and beyond my expectations and I highly recommend them to anyone looking for quality carpet at a great price. The people on staff(and the owner) are fantastic! I look forward to working with them when it’s time to update my home.
Kasem W.
Évaluation du lieu : 1 Boston, MA
In 2007 we ordered carpet and we paid $ 2,000 down payment. They never delivered and never installed. When we asked for a refund, they refused to refund. When we asked for immediate installation they said«when we get to it». Be careful when dealing with Edwards, or hopefully maybe they’ve changed.