Glas-Tek Windshield Repair St. Louis

Dennis is AMAZING!
This was my first experience getting a crack on my window and not knowing what to do, I searched on Unilocal for advice. Surely, I discover Glas-​Tek Windshield Repair, which had great ⁵⁄₅ ratings and only excellent reviews. So, I emailed Dennis the picture of my cracked window and he replied that it was going to be difficult to fix due to the placement of the crack, but he was willing to come over and try to repair the crack. When he came to check out the crack, he was not able to fully repair it (maybe 75% of it). He told me don’t worry about the repair cost, even though he was able to fix some of it.
He was honest and great. He is definitely the one to go to if you ever need a cheap repair. I am definitely going to recommended him to all my friends.

Absolutely fantastic service. I had a small chip in my windshield and looked on Unilocal to find a good repair. I contacted Glas-​Tek and Dennis came to fix the chip, and even found a second chip in the windshield that I hadn’t seen and fixed that one for free. Great service, honest, reliable, reputable company. Will definitely use again.

quick & painless. chip in my windshield about a nickel in size with some small cracks starting to happen outward. called, got same day apt– he came to my workplace-​he was out within the hour and done in 10 minutes. very nice guy, gave me receipt with guarantee (reassuring) and now there is only a faint divot in the windshield– no need for full expensive replacement. very happy.

Overall great service! I called to make my reservation, and Dennis was very accommodating with my sxhedule. I opted for an appointment the next day but same day appointments were available (I called around 10am). He drives out to your car, so it’s really convenient.
At my appointment time, Dennis called to say that he had found my car and had already started working on my windshield. When I met him outside, he was nearly finished with the job. (I had only a small dime sized chip) He explained what he was doing and what it would look like when he was finished. He also gives you $ 10 off if you check in on Unilocal or if you are a new customer – you simply have to ask.

Just had an awesome experience with Glas-​Tek for a ding in my windshield! They went above and beyond to fix the crack, and were convenient, helpful, and informative overall… will be bringing all of my future windshield issues to them!

Fantastic service. Fast, courteous, and super convenient. Dennis comes to you; no need to drive anywhere. Couldn’t have had a better experience. Thank you, Dennis!

Outstanding service.
I put in an online reservation request, but hadn’t heard anything and called. The owner returned my call (I left a message) immediately. Apparently the online reservation system was down (he hadn’t known it – my call is what alerted him). He was very apologetic, and came out and checked out my vehicle in the same day.
But what impressed me the most was his integrity. After looking at my car, he essentially talked me out of getting service. What I thought was a serious problem, he made me understand was really more cosmetic than anything else. He was honest and thorough. I will probably still ultimately get my windshield replaced, albeit now not for another month or two, and will definitely go to him for that.
Oh, and I did some calling around, and he had the best rate that I saw. But I would strongly recommend going with Glas Tek over another company even if it’s $ 30 – 40 more. So many people in this industry will nickel and dime you to death, and will rip you off at any turn. He will not, and that’s easily worth a slight premium IMO.

Outstanding service. I called to get a chip repaired in my windshield and he gave me the information I needed to contact my insurance company. He was at my place of work within a half hour and repaired my chip. Very friendly guy and it cost me nothing because my insurance company paid.

We just moved to St Louis and don’t know anyone in the area, so when I needed to get the windshield fixed, I searched and found Glas-​Tek.
I sent a message to request an appointment, and Dennis called me back in just a few minutes. He was able to fix the windshield that day, which was perfect for our schedule.
We are so pleased, we received great service at a very reasonable price! I highly recommend!

Dennis did a great job fixing a crack in my windshield. I had my windshield repaired within an hour of contacting him. He is professional, courteous and obviously knows his job very well. I would highly recommend using him for your windshield repair needs.

Dennis came out to repair a long crack in my windshield and it was one of the best interactions I have had with a company in a long time. As a business consultant, I constantly find myself critiquing how businesses are run. Most businesses I interact with are lacking product quality, customer service or have poor leadership, sometimes a combination of all three. Glas Tek is a rare case where the company is not lacking in any of these three departments. I could see Glas Tek successfully expanding far beyond its current market.
Specific examples from my experience include:
Customer Service — Dennis was very courteous every time I spoke with him and he hit dead on his anticipated arrival time. He seemed to have a legitimate concern about my situation and offered me an amazing rate on my repair. He gave me tips for taking care of the repair and he answered every question I had except one. The one question he didn’t have an answer for during the repair, he researched and gave me a call later that day with a follow up response (This was after our transaction was complete and he had no obligation to investigate).
Leadership — You can have good employees led by bad management, but in this case, the employee is the leadership and it seems like he understands his industry well.
Product Quality — Only time will tell for sure, but I am very comfortable with the repair given the personal guarantee for one year. Mine is only a temporary fix until a windshield becomes available for my car, but I would trust it long term. Crack looks much better than it did before Dennis filled it.
I would highly recommend using Glas Tek for windshield repair.

Got my windshield replaced at a great price and everything was timely, professional, helpful and friendly.

Excellent service. Called the night before, on a Sunday. Dennis was at my house at 1:00 Monday. Couldn’t be more convenient. The glass repair was excellent. I recommend this company if you ever need auto glass repair.

Just had a repair done. Same day service at a very good price. Thanks for the fix! Service done right! Thanks Dennis!

Had a little crack in my windshield that needed fixing. Called Glas Tek at 9:30 and the technician was at my office by 11. Service was quick and the results are great. Great price as well.
I’ll definitely use Glas Tek for any future windshield repair work I need.

After having my windshield repaired twice, for two different incidents, I can say that I will never trust anyone but Glass Tek in St. Louis, to do the repair. Dennis, the owner is very knowledgeable and will drive to where you are. He will also clearly explain what he is doing, and he will guarantee his work as well. Go with Glass Tek and you will not go wrong.

There may be businesses as good at Glas Tek, but I can’t imagine a better one. If you’re looking for an auto glass repair specialist: this is the business to work with.
Why?
1) It’s the ultimate small business. The owner, a laid back guy with a great name (Dennis), answers emails, does the repair work himself and stands beside his materials and processes;
2) Because it’s personal, you get the conveniences of personal service. Can you only do business over the phone at certain times of the day, want to have your car serviced at one location and pay at a different location or some other combination of factors? Not a problem;
3) Not that any one rating service (yes, even Unilocal!) is perfect, but Dennis takes a ton of pride from being recognized by a number of these as a top operator. Angie’s List, Better Business Bureau and others (including Unilocal too in these two reviews thus far) have already highlighted his repairs. He works hard to maintain the esteem;
4) Upfront and fair pricing seems to be the norm. There might not be anything worse than bait-​and-​switch. Dennis has posted prices on his website and will discuss his charges up front, along with what variables could affect the final price. If you give him good facts up front (size of the crack, how long it’s been there, location of the damage, whether the car has been clean and garaged or parked outside), he will have a very good idea of what your final price will be;
5) Glas Tek repairs glass exclusively. If he can’t fix it, and you ask, he’ll refer you to a quality service provider. If you ask, he’ll coordinate the windshield replacement too. No pressure;
6) It’s a small thing, but I like mobile service providers whose vehicles are clearly marked. When Dennis comes to you in his Matrix, you know who you’re dealing with.

My car’s windshield developed a nice sized chip from one of those gravel spewing semi’s on 270 which in the span of 24 hours expanded into about a 4+ inch long crack too. I wanted to get this fixed quickly as it was spreading to the edge of my windshield.
After searching around, I found Dennis & Glas Tek & gave him a ring. I love the fact that when I called Glass Tek, Dennis the owner personally answered my call and he himself came and fixed the crack and the chip within 24 hours right at my office. No need to drive across town and wait for this to be done. I really appreciate, look for & value the understanding, experience and personal touch that small businesses like Glas Tek deliver. His price was more than fair and I will continue to refer them to others who are looking for glass repair.