Holiday Inn St Louis Sw – Route 66

The lobby is fresh and appears retro updated. The rooms are ok. The staff seems less than thrilled to help out. The fact there isn’t a free continental breakfast is disturbing. The idea of no services for IHG rewards customers with regards to a breakfast to go since work begins prior to the paid dining room opening is disturbing. Then to add insult to injury the «business center» is a hot mess. No printer or fax capabilities in that area makes it difficult for those of us traveling on business. Then to be told to email the staff the documents to be printed after said staff tells me that the computers are mirrored by a larger company that interfaces and monitors all activity on the computers as we use them is grossly disturbing! I’ll not do business in the business center and unless my company pays for my stay again in the future, I won’t be back. I stay at Holiday Inns often and am just grossly disappointed in this hotel. Top off this site with an elevator that shake rattles and rolls as if it’s going to break down with you in it in no time. Thankful the Best Western allowed me to use their business center to print my documents AND they delete history immediately plus don’t monitor everything we do on the computer.

I had a very special luncheon for my elderly aunt in this hotel. They allowed me to use their lobby, which was perfect. I can’t tell you how absolutely wonderful the entire staff was to help me with this. They went out of their way to make sure I had everything I needed and then some. I would book here again in a heart beat. Don’t believe all the bad reviews you read!

The only restaurant in this hotel is a horrible nightclub with bumping bass and trashy wanna be rockers. Seriously, no other restaurants. Um… isn’t holiday inn supposed to be a family friendly hotel chain? I mean, I’m single without kids but expect it to be a place that would have a normal restaurant inside. Other than that, nice room and comfortable beds.

My entire stay here I just wanted to check-​out because I was so disappointed. The rooms are clean and staff is friendly, but there were just so many little things making it not worth the price…
No need for a wake up call… the housekeeping staff will wake you from the hall in the morning with their conversations! Even better, our first morning they did not clean our room after we left, the second morning they were knocking on our door by 8:30 pushing us to check out so they could get in to clean!
There was no shampoo. When we asked at the desk, we were told they were completely out and offered body wash instead… uuuuhhhhh…no. I’m sorry but run to Walmart or someplace across the street and get some travel samples so at least you have some when people ask!
Don’t expect to get any shampoo from the toiletry vending machine either. In fact, you won’t get any snacks or soda either, because every vending machine was either empty or out of order.
And now because I’m not well-​rested I’ll just go ahead and add that the elevator was hot, the bed wasn’t comfortable, and the breakfast buffet was a rip-​off. $ 10 for the same items that are now free in most hotels.
Yeah, you’ve hipped up the décor, but still need to get with the times.

I used this hotel for an event my work held in May 2014. They booked some huge event with 400 teens at the same time. The kids would bang on our door, yell outside it, sit right outside it etc. Management was nice enough but it didn’t fix the problem.
My main issue is that we decided to give them the benefit of the doubt and book again for our July event. They TRIPLED the room rental rate. Upon calling hotels right across the street and down the street I have learned this is a common practice for this hotel. They were dishonest about it and are price gouging. I would not recommend them for your events/

I stayed here in February 2015. The room was very nice. It was clean & didn’t smell like smoke. I especially liked not having carpet floor. Down side — the walls are paper thin. I could hear everything going on in the rooms next to me AND the rooms across to me! Woke up at 4 am to the people across the hall. & then again at 6am to children running the hallway (which wasn’t the hotels fault). Then it was just constant noise after that & never fell back asleep. But as a light sleeper, this is a terrible place for people like me. I was completely exhausted the rest of the week because I barely got any sleep in this hotel.

I stayed here with a friend in mid-​January of 2015. We were going out to events, so we weren’t at the hotel very much of the time, but while we were there everything was nice. The hotel was in a great location near good restaurants (some 24 hour) and there was plenty of parking. The front desk was monitored even very late at night, and the side doors were kept locked. We didn’t use the pool but it looked and smelled clean. Our room was quite decent: Clean, with bedding that was all VERY clean and beds that were comfortable. The bathroom and towels were also clean. Overall, this was a good hotel for what I thought was a modest price. Nothing fancy but certainly good for a short sight seeing visit.

Use to stay here. Housekeeping doesn’t clean your room. The last time we stayed there we returned to our room at night after being gone all day to a mess. We were too tired to ask for housekeeping. The second night was gone all day and no housekeeping again. This time I asked for the room to be cleaned, it was about 7 pm and the housekeeper was on his cell the whole time cleaning our room complaining about having to clean the room. I thought that was what housekeeping was and I’ve never been in a place where you had to ask for your room to be cleaned. I’m pretty sure we got lice there too. GROSS

The noise level is the major downfall of this Holiday Inn. There is a bar attached and the crowd from the bar lingers outside until the wee hours. Rooms are nice, but the lack of sleep makes this Holiday Inn not ideal.

Do. Not. Stay. Here!
Room smelled like someone had been smoking in it. The floor was dirty and there were dead roaches lying around. Asked someone at the front desk to have the room cleaned while I was gone. When I got back the room wasn’t cleaned, the toilet seat was up, and a pack of cigarettes was left in the bathroom.
Also, without any notice they started construction at 7am. For someone that gets in late due to work, that left about 4 hours to sleep.
This place is a roadside motel disguised as a Holiday Inn.

Stayed in the remodeled rooms. Kinda strange not having carpet but after a min of getting used to it really worked. The shower door didn’t open at both ends so it was hard to change the shower temp without gettin fb drenched. Bed was comfortable and mini fridge provided. Really missed a microwave and as such I had to throw away some food. A printer in the business center is needed for guests having to take care of business on the go. All in all I’d stay here again.

Cool design of the room, very modern, love the shower! Would have been nice if there would have been complementary breakfast or if the business center would have had a printer. Other than that, nice place, would stay again.

Ok… was remodeling and had small elevators to the floors

Horrible service but a great location for all the restaurants every Wednesday there is a motorcycle Expo for couple hours outside. The two pools are cold in the jacuzzi is OK. Air conditioning was adequate. they returned my mail back to east coast. They are horrible people here anyway. horrible internet. this was in july of 2013

Would I go back — probably not. This is an average hotel. It is fairly clean and the room I stayed in appeared to have been updated recently. This is a typical Holiday Inn where they don’t include such amenities as an in room safe or refrigerator. The front desk staff while not rude was not friendly either. There was nothing said other than sign here and where the elevator was during the check in process. There was nothing to wow me about the stay and I left underwhelmed about the property.

I had previously submitted a review via the Holiday Inn website, however it appears they haven’t posted it.
Stayed here in May 2013 with my fiancé whilst visiting her family.
We chose the location as it was near their house and we had previously had good experiences with the chain.
Unfortunately this one was an exception. The hotel was still a smoking hotel, which meant once we were on our level and heading to our room we could smell cigarette smoke, which was still noticeable once we were inside our non-​smoking room. The amenities were mediocre with the pool not working, the lifts had uneven floors & the front revolving doors tried to kill anyone who entered.
On the 2^nd night of our stay after coming back from an evening out the hotel had been booked for some function that was going well into the evening. As a hotel I understand this is common practice, however as we returned to our room instead of the wafting smell of cigarette smoke there was the distinct smell of weed through the hallways…
In addition to the smell our room faced the main intersection outside, however due to poor sound insulation we were able to hear every vehicle as it passed outside even from the 4^th floor. Not to mention that next door was a local haunt for motorcyclists who insisted on revving their bikes loudly as they left the venue regardless of what time it was. The AC unit wasn’t much quieter and combined with these ridiculous couch cushion sized pillows they offered, a good nights sleep was hard to come by.
Had this been a cheap motel I would have understood and not complained, however for the price there are plenty of other alternatives out there and close by that we will definitely be taking advantage of next time we spend time in St Louis.
One redeeming factor was that the staff themselves were courteous and friendly.

This review is not for the hotel as I have not stayed here but I did attend a wedding at this establishment. The sections that hosts weddings, conferences, etc is very spacious and I believe they have at least 2 large rooms to offer plus the foyer for weddings which the one I did attend made us of and was decorated with some awesome decorations but, sadly the food was very lacking and the workers seemed to need more as the bar service was rather slow but they were trying to be as attentive as they could be. For the prices that they charge per person there should have been a few more people manning the stations. However, that said the grounds were wonderful and the hotel looked very clean.

I was at this hotel just this past weekend (Sept. 29-​Oct. 2) and I was content with my experience.
I had one of the most recently updated rooms on the top floor, so I was quite pleased with that. King-​sized bed, flat screen TV, wi-​fi — nothing to complain about.
Because of the way my weekend plans were set up, housekeeping never got to come into room until checked out. Everyday they slid a note under my door telling me they were trying to come in, but I had my «Do Not Disturb» in the lock every time they had come by to clean. Got a little ridiculous.
Small elevators — easily crowded and hard to fit the luggage carts inside.
They also accidentally charged my room for room service I never ordered, but after a couple of phone calls directly to their restaurant accounting person, the charge was quickly removed.
The wedding reception that was held here was great: good food and some AMAZING AMAZING bartenders! Because of those bartenders, this place gets 3 stars.
Overall, a little over-​priced (even with the group rate I had), but I might consider staying here again.

This hotel could be quite a lovely experience if you are not very observant, and do not have much use of the majority of your senses.
The exterior of the building is interesting looking, and is surrounded by several diners and class comparable eating establishments for convenience. The inside is like stepping through a window through time. They have a bar in the lobby which is open at random.
The interior décor is tacky but not the worst i have seen. They have vending machines all over the hotel with snacks and sodas. This would be a great amenity if i was a cash carrying person. I could use the ATM prototype in the lobby if i were to get desperate.
This building will be going through a renovation, and looks like it will be actually quite nice when it is finished, so the gritty details of the building now should not necessarily keep patrons away forever… BUT…
The unforgivable parts:
1. My greatest pet peeve in a hotel: Extremely loud housekeeping staff who disregard the «do not disturb» sign. Day 1 they left a note explaining that if i leave the sign they do not clean the room. day 2 i am sleeping in and they are banging on the door shouting «house keeping.» and when i do not answer because i am trying to sleep? they try and come in. Then of course they shout to each other and bang around for the next 3 hours.
2. mystery stench. horrid smells that pass through the room and vanish.

Good location and a friendly staff.
The room was clean but very dated. The beds weren’t the best and the couch was horribly worn. The bathroom was just old.
There’s a motorcycle friendly bar on location. The windows are old and don’t keep any sound out. I’m on the third floor while writing this and can hear a baby crying outside right now.
When I walked into the pool area it was how i picture eastern Europe. It just didn’t feel clean. Horrible lighting and just a very blah design.
*Update after the trip*
The price was great and the staff as well. Just a loud and old hotel. The annoying bar is actually fun to go into, if you don’t mind the weekend cover. It had a great cover band. However, not the best idea for a bar in a hotel.
If google or your GPS tells you to take city roads to get in ignore it. Take the freeway.