The man(light skinned, early 20s, 5’10 ish) in drive thru on March 5th during the late evening shift really needs to work on his customer service skills. He was not pleasant, took about 5 minutes to get back to us and was obviously not happy to be there. He did not offer a receipt or napkins. Our mixer and sundae had custard all over them and I had to ask for napkins. His customer service is subpar compared to drive thru Culver’s in Little Canada. We’ll definitely be taking our business back to Little Canada. UPDATE: Turns out the guy even dripped a whole bunch of custard on my car!
Amy R.
Évaluation du lieu : 4 Saint Paul, MN
Skip the golden arches and get a butter burger. Always tasty and the crinkle fries? Yes, please! And of course, there’s frozen custard, a delightful treat. It’s what soft serve ice cream should taste like… The service is usually friendly and the dining area clean. Never had a problem finding parking. Last time I went through the drive-thru it was a bit slow, but probably just a minor hiccup.
Brandon O.
Évaluation du lieu : 2 Saint Paul, MN
Been here a few times. They messed up my order once and gave me something totally different and only filled up my drink ¾ of the way. I called to tell them when I got home and they took my name down so I could get my order next time I came back. I came back and my name was never taken down! But I did eventually get my correct order. Also, I seen rats walking around outside the building. I hope there aren’t any in there. Overall good food nonetheless thought.
Laura E.
Évaluation du lieu : 4 St Paul, MN
Food is as expected, service can be a bit slow but is friendly, and the restaurant is clean and cozy. So glad to have this location!
Sue S.
Évaluation du lieu : 4 Golden Valley, MN
We stopped by the new Culvers in part just because we enjoy having a Culvers near our house now! Yay! As we walked up to the door, a young lady came flying out a back door with a take-out order for someone waiting in their car. She gave us a friendly smile and said, «Welcome to Culver’s!» I was kind of surprised given experiences at other fast food places in the area, but pleasantly so. That pretty much set the tone as far as service… everyone we dealt with was super friendly, very helpful, extremely positive, etc. The food was great because it’s Culver’s… I will say my turtle sundae did not have as much fudge, caramel and pecans as it usually does at other Culver’s, but I will chalk that up to people still learning the menu… We liked the booths, which were(as Rhonda said) very cool and tall offering privacy but also facing big windows, which made it very pleasant. I will say it seemed like the staff was having a bit of trouble keeping the place clean. Our table was dirty when we sat down and the floor was pretty dirty when we walked in. Then again, we live in Minnesota and it was November and a busy Saturday, so I’ll cut them some slack. Sure we’ll be back.
Rhonda G.
Évaluation du lieu : 5 Saint Paul, MN
I heard the rumors, then I went to Rainbow the other day and at a glance saw the blue sign. Whoopie, no more having to go off 94 for my favorite fast food burger and custard in the Twin Cities. Another strange thing, I tend to skip the fries, because I’ve had them all over, and they’re the worst. Not here, they’re great. Darker in color, crisper, and have a great flavor. I got the burger deluxe, my favorite. They serve coffee in actual mugs. The layout isn’t the same as some others. Not as huge, but big enough for this location. The seating is cool too. Some private booths or a nice sunny window area facing University Ave. The other one may be nice for scenery in the summer, but to get your grab on, this is it. Unlike other fast food joints, there’s always an unspoken civility here. I guess people will act like humans if you feed them like humans.