Brunswick Zone XL St. Peters Lanes

WOW. DISAPPOINTMENT. Truly I have never had experience like this. I stood at the bar for 45 MINUTES and each time the bartender ignored me and handled other tickets and guests. As if my money was nothing. Working as a bartender myself for years I would never ignore or degrade anyone. After getting a lane I got the opportunity to order finally a drink and food. That also took 30 minutes… As I saw management, servers, co– workers walk through, stop and talk, and even the bartender ignore all drinks that needed to be delivered before being «dead» my bear was warm by the way. Brunswick no wonder why your posting non stop on indeed for hospitality… You truly need it. This establishment is a joke and your customer service is careless and disrespectful. Call me when you «actually» want to make money.

When I was there I payed 130 bucks for me and 5 more of my friend to play bowling game and laser tag unlimited when we got there it was around 3:30 and they said we couldn’t play till 5:00 we waited and we played one round the lights were out laser guns were broken so we went to the manager and he said sorry you didn’t have a good time there’s nothing we can do and we went allowed to play again till around 6:00

If you enjoy overpriced bowling, terrible customer service and unprepared staff due to bad planning.
1.) Its extremely crowded during the holiday time with school off. They have one server for the entire side of the alley. We haven’t seen her in over 30 minutes.
2.) This place is packed with people and both the restaurant and café are both closed at 12:15pm
3.) Only the bar is available for ordering drinks. One girl there, without a uniform, I guess she works here, she is slammed with a line
4.) Our expensive shiny bright bowling alley broke during play. We waited 15 minutes while they fixed the alley. (Cody was nice and courteous, poor guy)
5.) Tried to use the ball washing machine to wash my ball. It wasn’t operating so I asked an employee. Three of them weren’t aware they even had one. Nor was there any ‘Out of Order’ sign on the machine. They added the sign after I commented.
6.) I am very surprised the local Health Department hasn’t shut down or fined the place because of the bathrooms cleanliness. It’s deplorable. Nearly 100 kids here, someone should be available to regularly check for vomit and feces.
Just a poorly managed establishment which is a shame because the place has potential and could be a cash cow for an owner. Word of mouth is traveling fast in the community about this place.
You have numerous other options for bowling in the area. Your kids will suck you into going here because of the arcade and laser tag, which is very nice. Good luck.

I used to come here a lot but the service and my satisfaction has continued to decline. I’ve been here twice in the past week and have been less than pleased. At my latest encounter there, they had 15 lanes open but still made us wait over an hour to put us on one to begin bowling. It was happy hour for games but 25% of them were out of order and the prize zone wasn’t open at all. And to end the poor experience they wouldn’t accept the coupons they sent to us on our email from their rewards program. I would rather go to a smoking bowling alley and have a pleasant experience than come back here.

This place looks really fun, but we have NEVER been able to actually get a lane to bowl and experience it. This place NEEDS to take lane reservations. Otherwise, how are you ever supposed to get into this place?! At 8:00 PM on a Saturday the wait was 2 HOURS long! We would love to hang out, eat, drink, bowl, etc, but this place has never allowed it to happen every time we’ve tried…

This is a review for the bartender Mary H. My family came here for a night of fun but we were waited on by one of the rudest people I’ve ever met. I went to the bar to get a drink and there were maybe ten other people there when I walked up. I waited for eight minutes (yes, I times it) before I finally gave up and left the bar. When I went back later, the same thing happened. In addition to this, four people walked up to the bar after I did and were served after me. I noticed that the people being passed up at the bar were all black and the people being served before me werent. I used to work I. The service industry and I’m aware that there are certain stereotypes about black customers. I don’t know if she was being racist or not, but it seems like you should at the very least be sensitive to these things.

I went with some friends on a Saturday night. It was pretty busy, we waited one and a half hour for two lanes. While we waited we played arcade games and laser tag. One of my friends shirt was ripped from the pack. When we went to the bar area the bartenders were swamped and said they were running out of glasses. One of the ladies had a really bad attitude. The food took a really long time to come out. It wasn’t really that good. The only part I liked were the disco lights and music. I don’t think the lights are enough to make me come back though.

Super expensive a little over $ 15 for two people… one game. They charge per person, per game. This is the first place I’ve been to that’s ever done that. My friend ordered food at the lane, service was good, girl refilled our drinks often. Doubt I’ll go back simply because of price.

We scheduled a party for our family. There were 20 of us ranging in age from 1 to 70.
We live about 2 hours from St Louis, so we scheduled the entire thing through email and over the phone. There was a moment of terror when we arrived and the person at the front door had no information on our party. She sent us further into the place to investigate and we found the only person in the establishment who knew we were coming. Our food wasn’t ready, there weren’t really enough employees available for us to have our promised wait staff, and the laser tag arena wasn’t reserved for us.
On the positive side, they pulled it all together for us so that only some of us were aware of the snafu. The food was really good (we had chicken strips, hamburger sliders, and quesadillas) the bowling lanes were comfortable and festive, and the laser tag arena was great. (Though not all of the lasers were working… I wasn’t aware of this until after we left…)
My overall impression was that I was unexpectedly disappointed with the wait staff availability and unexpectedly impressed with the food and laser tag game.

We were there for a kids birthday party. Neat and clean. Kids had a great time. I would like to go back as an adult experience. Large bar with an indoor fire pit!

Best bowling place ever! It’s super clean, food is great and staff is friendly. It can be a bit pricey but they have alot of daily specials. Just check their website!

NOT A GOOD PLACE FOR MINORITIES
I am Hispanic, once I was sitting at the bar with my father in law waiting for my son who was at a party.
No one came to offer us anything, while people were served.
I complain with the manager.
I Request a manager, and one a young men said he was the manager with no bussiness card. (they need a responsable grow-​up people manage than place).
I thought it was an isolated situation.
But last 3÷11÷13 was my daughter BDay and she wanted to go there with some of his school friends.
I had called a week before and told me just show up.
I rreceived the same or worse treatment than before from a young manager named PATTI who also have no bussiness card and provide me with Andrew Perry bussiness card.
There was a waitress at the restaurant who apologized telling me she could not do anything because she was her boss.
The waitress said «I do not know why she behaves likes that».

Really nice bowling alley and arcade. A bit on the pricey side, but they do have happy hour specials for both bowling and arcade games. It was pretty awesome having a server bring you drinks and food while you are bowling so that was a plus as well!

This place is a great family fun time! I really like that it is smoke free and that you have comfortable seating at the lane.
It is very clean.
The food is OK… nothing that I would write home about. If you are hungry and don’t want to wait till after you bowl its a good snack.
Very safe and fun environment for kids and families.

The music sucked but drinks are cheap sat night

Not your typical bowling alley. Non-​smoking environment. Great service to you while you are playing at the lane! Wasn’t prepared for that! :)

I went here for dinner while my younger sibling was at a party and i ordered a burger, when i got it, it was so raw, it was bleeding. They gave me a new one and the manager gave me dessert on the house for the inconvienience. The food was great after the issue was resolved. I couldn’t be happier with the service and the food.
For the bowling and arcade: bowling is fun, as you would expect. The arcade games are fun but most are rigged, especially stackers. It is a fun atmosphere for families and friends. Its fun, but a little too expensive for my taste.

I’m a terrible bowler but a pretty good laser-​tag player.
So an evening @ Brunswick zone is sometimes pretty frustrating for me – since Brunswick Zone is weighted heavily towards bowling.
It’s much cheaper to bowl, they have servers that attend you at the little booths, and the lanes themselves seem pretty nice.
The laser-​tag, however, is really expensive!
$ 6 per game?
While the arena is pretty good, and the game actually feels longer than it is (which is a good thing), I find it a little incredible that they can charge such a premium for 15 minutes of play. Drop the price or create some packages people!
At least the attached bar has super cheap drinks! You can drown your bad-​bowling game/​overpriced laser tag sorrows right there!
(In all fairness – I bet this is an awesome place for kids/​tweens/​teens. I just cannot understand the pricing structure!)

My daughter just had her 5^th birthday here and she had a good time. Wasn’t particularly thrilled with the cosmic bowling during the party though. There was nothing wrong with the bowling, it was just that taking pictures in the dark gets difficult and since the only people there at 11:00 were for birthday parties it should have crossed someone’s mind that maybe just regular bowling would be fine. Overall the place was nice and we will go back for bowling again.

Bowling. The word makes you think of badly dressed beer-​bellied bubbas knockin’ back brewskis to the sound of pins crashing in a smoky bowling alley. Fun, eh?
Brunswick Zone, on the other hand, is nothing like that. Oh sure, you’ll see badly dressed beer-​bellied bubbas, but it’s St. Louis after all. You’ll also see white collar suburbanites and their kids… lots of kids. Brunswick has broken the code and broadened its base beyond the stereotypical bowler. It’s done this by offering a clean, family-​friendly, smoke-​free environment and a level of service you might expect from a restaurant. All you have to do is give them the names of those in your party, their respective shoe sizes and whether any of them want bumpers. They bring your shoes, set up the scoring and hook you up with food and drink. Pay your server and they clean up when you’re done. Nice.
The one challenge faced when bowling at Brunswick Zone, particularly on the weekend during the day, is lighting. The black light, strobe lights, mirror ball and laser light show may be ok for rollerskating, but it makes for a tough time seeing the pins unless you have the eyes of a 10 year-​old. Mixed with kiddie dance music, the added potential for a grand mal amps up the sportiness of the game. Is it a seizure or a strike? Your victory dance takes on new meaning.
If you’re not into bowling (or you broke your finger when it got stuck in the ball, like I did), you can watch the telly from the couch or hit the arcade. The laser tag arena allows you to hunt small children legally, though they can be pretty squirrely. Fun for everyone.