Gold’s Gym

Contractual nightmare, misleading promises made by salesperson, problems with automatic payment withdrawal, poor customer service, rudeness, lack of cleanliness. I strongly discourage anyone from using this business.

Really like the gym, equipment updated, very clean place, lap pool with hot tub, men’s locker room is small though. I have a membership, my gripe is the cost to bring my wife, very expensive. They should have a huge discount for a spouse, add on a few dollars a month or something…

My first visit to this O’Fallon location and I enjoyed it. The ladies locker room was very well kept and roomy. Plenty of mirrors for all your selfie purposes.
The weight equipment was perfect for me. I especially loved the old school leg machines you can’t find at many other Gold’s in the area. There was no waiting line for machines to come available.
The Kids Club looks extremely kid-​friendly and inviting. There was a 1.5 hour max on my friend’s 1 year old son.

Great gym and the team is fantastic! I love the yoga classes and look forward to every visit. I refer everyone here!

I’m just excited they FINALLY offer free wifi!
The classes are good, but the website NEVER has the classes online. Does for every other location expect this one.
I love the the cardio cinema too! :) the equipment is newer and nicer than club fitness and I don’t have to sign up 2 weeks on advance for classes. It’s worth spending the extra 17 bucks a month to come to Golds!

This is a freaking racist gym. The staff is absolutely rude. There has been at least 10 different occasions where they have asked for my id even though they have a picture of me in their system. They even asked my address after seeing my id, wtf? That is suck BS and I emailed the management and never heard anything back. They probably don’t give a crap. I’ve signed up at least 20 people at this gym what a mistake that was. I’m stuck because I’m in a contract but as soon as my contract is up I will never go to a gym like this.
Also the trainers there are all over weight. Please know that I don’t care that they are overweight, what I’m not understanding is that if you can’t lose weight yourself how are you going to motivate others to lose weight and get in good shape

I have read the reviews below and wish I could give a review about the gym as a memeber… however, I did not get to that point. I had a meeting with Drew yesterday and I was NOT IMPRESSED! I came to Golds Gym because of the radio commercial that advertized the first three months free if I signed up today. When I told Drew about this commercial he just made this annoyed expression and said «The marketing team and our location do not have good communication.» He then went on to say that it was not free at all, it was just off setting the first three payments that we would eventually have to pay again. Then he went on to his sales pitch. I understand that Golds is a mass produced gym, but come on! Dont give me the same gimmic that you are giving every person that walks through the door. After hearing the sales pitch, I then pointed out that I was not too impressed. I had a bad taste in my mouth about the «marketing» and didnt appreciate Drew completely ignoring the fact that I was upset about this. After telling Drew that I wanted to check out other gyms in the area before committing to a completely different menu then what brought me in, Drew then sealed the deal for me to NEVER have a membership at a Golds Gym. He immediately puffed up and then said «I have worked for the other gyms in this area and there is no comparison. They are out dated and so is their equipment. You get what you pay for. The other gyms may be cheaper but they arent better.» He then continued on in a very unprofessional way to express to me why all the other gyms were basically crap. I dont know where he recieved his sales training but someone needs to clue him in on how to sell a customer. You never assested my needs! Not once! You kept putting me in a mass market category that I do not fall in. You also bashed other businesses in the area? Thats so disgusting. You dont have to be a fan but you dont bash them!
Well Drew– I did find a better gym. A gym that suits all my needs. See, you didnt ask, but I am a mom and I am looking for something that has programs for my child. Not a place that basically makes me put my kid in a urine smelling facility while I work out. So, I will be spending the extra $ 30 a month (That you didnt think I had, seeing as you kept commenting on how «Cheap» I was being) and be a member at the Rec Plex in St Peters, who by the way, is up to date and has much more activities for me and my family.
If you dont want to feel like you are wanted at a gym– Golds is the place to be! :)

I LOVE THIS LOCATION! That’s all I can really say!
The location on Hwy K treated me horribly! I called this location and Ashley answered. She was so friendly and seemed to legitimately care. She could tell that I was upset and did a great job of calming me down and answering all of the questions I had.
With that said, really no matter what time I go there, there is always some great staff working! Everyone always seems friendly and ready to answer any questions that I may have for that day or with the training program that I am doing.

Just want to say I gave them another chance cause they were so close to my home. Maybe they read my review or maybe others noticed but it was way cleaner. Noticeable staff ambling throughout vacuuming and wiping things down. Still wish they had spray and towels on each machine to wipe them down after usage but I was happy enough to buy a membership. I would recommend them now.

I think people are entirely too bitchy about gyms. This Gold’s is newer, has a lot of selection when it comes to weights, machines, and Cardio equipment. It has 3 classrooms, a bbq court, cardio theatre, a 3 lane lap pool, hot tub, and dry sauna. All for around 30 a month. That’s really not that bad. Sure its more expensive than club fitness, but you get more amenties out of it, and a better class experience. If the machine you get on is gross, go wipe it off. You can’t really blame them for what some lazy ass didn’t do… Just get in, get fit, and leave. Not that difficult folks.

The men’s locker room smelled like a men’s locker room today. Seriously, the locker room was not clean today. Don’t let me down people!