Farm Store

We visited this Farm Store to purchase two half gallons of ice cream at 7:45PM on 7÷2÷2013. After returning home several minutes later, we noticed that one of the half gallons appeared to be smaller than the other and weighed slightly less. After opening, we could see that there was separation between the product and the container. In addition, ice crystals appeared to have formed across the top. Upon tasting, the ice cream was very stale and rigid. It had obviously been completely thawed out at one time and then refrozen. The second half gallon appeared to be OK but after tasting we noticed the same stale flavor and rigid texture. We decided to take it back to the Farm Store, I would estimate this to be about 15 minutes after the initial purchase. We notified the owner (he identified himself as the owner) about the issues with the product and he immediately started arguing that there was nothing wrong with it. After 5 minutes going back and forth with him, he said he would give us one new half gallon, stating that he thought too much of the other half gallon was missing. I told him I was not interested in anymore of his ice cream since I was concerned all of it was bad. I asked him for a refund and he quickly refused. I asked him if that was the choice he was making, to refuse a refund and he said yes, he would not give any refund. I said OK, left the ice cream with him and drove away.