Courtyard Stafford Quantico

recently stayed for a wedding and had a great time. The staff, all of them from the manager to maid service, made it a point to greet me whenever i was seen in the hotel regardless of how busy they were. The manager took time to speak with me about the amenities offered and really ensured I had a great stay. I would stay again without a doubt.
The rooms btw were very modern, clean and most of all comfortable.

I’ll be 100% honest. This place was going to be a 5* review until what happened just now. I am still currently a guest here and I can’t believe that a Marriott type chain would be this incredibly unobservant.
I have nothing bad to say about hotel. Comfortable beds nice bathroom excellent heating/​cooling systems in a great location with a great government rate…
Okay now the ONLY reason for my 1*… We got a sweet tooth craving with my fiancé around 11pm. Their «mini bar» is open 24 hours so I went down. Fiancé reviewed the limited selection (which is fine) nothing major didn’t expect it. She chose a «Ben and Jerry’s banana ice cream container. Normally I don’t check the expiration date but I decided to just look. It said Dec1915. I told the lady it must be expired and she INSISTED it meant December 2019 and that the 15 was irrelevant. I went back and picked up a different ice cream container. This one said Oct2916…
The same lady didn’t even dare to try to pull a fast one again. Obviously ice cream doesn’t last 3 years. I can’t believe they tried lying to us. Once I mentioned that they are trying to sell people ice cream that expired 5 months ago she put the Ice cream behind the bar which I believe was the fridge again.
She did not just throw it out. I’m assuming it’s going back in the fridge after we leave to be sold back to some drunk person… I cannot believe that this happened at a MARRIOTT.
My only recommendation to people is bring your own desert I wouldn’t be surprised if they don’t check any expiration dates at all on their items.
For all I know people are getting sick eating expired and never know why.
I didn’t talk too much about the amenities so I’ll touch briefly on it. Pool is not big but it’s good. Jacuzzi and Pool both looked veryyyy dirty with stuff growing along the bottom. I don’t expect many people to use it so I don’t mind it much.
I tried the gym, ½ treadmills didn’t work at all. The belt skipped off the bat. Treadmill ²⁄₂ stopped random on me about 4 minutes in and never started up again. Limited gym but it was enough for me.
They have 1 laundry washer and dryer. I used both and both worked fine. I don’t expect many people to use them.
Overall if it wasn’t for the bad experience with the expired food I would definitely consider this place a 4 or even 5* review. I was appalled at how they handled the situation.

This is my second time staying here. All in all, this place features some of the best customer service I have ever experienced in the U.S.A. The front desk clerks are very friendly and helpful. (Shout out to Willette!) The room heaters/​air conditioning units can get a bit loud, but if you’re like me you learn to tune it out.
Probably the worst thing about this place is the location. There are only a couple restaurants nearby, but the nearest convenience store is a decent walk away. So that forces you to use their sundries store by the front desk, and those prices are pretty high. If you want to do dry cleaning, I suggest waiting until you can find somewhere else to take it. Dry cleaning is double the price of what I’m used to.
But other than that, this place is in a good, safe location. And it’s not very far from several historic towns, and less than an hour from D.C.

Five star location (to Quantico), great rooms with comfortable beds and nice showers, but they fall short with some stupid free/​paid wifi options and a weak dining /​coffee bar. If you want repeat customers you shouldn’t nickel and dime them at ever turn. You need to make it easy to be there and conduct business, and this property just doesn’t do it.

I state at this hotel for a couple of weeks. The rooms were awesome and the staff was amazing. This hotel is dserving of the rating. The only issues I had was that nothing (except the newspaper) was complimentary. No breakfast, not coffee, no cookies, nothing. The food and beverage prices were really expensive. The refrigator was small and the storage for cloths was also tight for an extended stay. But if you are here for a week or less this would be a perfect hotel.

The staff at this hotel has customer service down pat! The café staff to house keeping were as friendly and helpful as can be. I did not once get a bad attitude when I had a question or request. They were eager to assist.
The hotel room was clean, modern and chic. The bed was like sleeping on a cloud. The pillows were perfectly puffy! The hotel provided a full size blow dryer and Paul Mitchell shampoo and conditioner. The iron and iron board were good quality.
The refrigerator was on the small side, but it kept our water and food cold.
The hotel had a full size washer and dryer and sold detergent.
The gym had decent cardio machines, a bench and free weight set. They even provided free ear buds and sweat towels.
The outside patio area was spacious and perfect for socializing and even featured fire pits.
My only complaint is that staff did not allow me or my roommate to add the Marriott points to our accounts which was disappointing and wasteful. The staff flip flopped on their policy several times and finally stated that we could not add them to our accounts :(
All in all I enjoyed my stay, felt comfortable and was happy to stay in a clean hotel room! I recommend this place to anyone staying in the area!

I have absolutely nothing negative to say about my experience staying here. We ended up getting stranded near Stafford due to a severe snow storm, and were luckily able to book a room that night. Their entire staff from the front desk, café, and housekeeping were all incredibly nice. The café normally closes at 10PM, but stayed open later to make us dinner after our 11 hour drive. The room itself was so comfortable and clean. We were so pleased with our experience. Thank you so much!

Derrick was front desk and he was amazing and so accommodating! We are traveling from Massachusetts to Florida and every other hotel we tried had ridiculous rates and check in/​out times! Thank god this guy has a heart!!! And the room is beautiful, clean and nice!

Friendly staff! Excellent rooms and they have wine (basic ones n pricey but still). Only complaint is morning café they get way too many people and don’t have enough people tending. Only one cashier and one person doing orders. I was 30 mins late to work waiting on just a coffee smh and I was just going on the base. It is super close to base so that is really convenient.

where is the customer service??? 10 min on hold and counting… grrrr. will need to call anotherhotel

Spent 3 days and nights here attending a conference on base… What can I say? It was a piece of cake… Rooms were immaculate and made up every night as well as clean and fresh, staff was beyond helpful, spending the time to chat with us and send us to those ‘down home’ local restaurants we were looking for and not the big chains, and the lobby itself was spacious, clean, and accommodating. My partners and I spent an evening in the lobby area preparing a presentation and the ambiance, layout, and overall good vibes we got made prepping that much easier! Not to mention, we got the best government rate here! Great place that I highly recommend and will return to … Thanks!

Just spent the weekend at this hotel, and we were amazed at what a beautiful facility it is. The customer service was superb! My husband was participating in a race nearby, and when we realized we forgot our sunscreen, the young lady at the front desk volunteered to go purchase it for us. She must have done this after her shift was over, and did not let us pay for it. When was the last time you experienced a hotel employee doing that for a customer? In our case — never!
The rooms are very spacious and loved the layout of the room.
The next time we are in the area (even thinking of planning another trip to the area), we will definitely stay there.