Universal Salon and Spa

The staff is friendly and their services are adequate. I’ve gone to them for a few years now and have taken several people with me. It’s not one of the fancy salons, but for everyday service, it’s always a great experience!

A coworker told me this place was terrible and warned me not to go, but it’s just across the street from my work so I figured I’d give it a shot anyway. Well… I really hate to post a negative review about a small business, especially one that just opened up, but it can’t be helped, unfortunately. :(
PROs: Comfy looking pedicure chairs (I only got a manicure), everything looks new, nice décor, staff seems nice, they dipped my hands in a paraffin wax bath as part of a regular gel manicure and the gel manicure was only $ 30 (a lot of places charge $ 35).
CONs: A gel manicure took over an hour to complete, the guy who painted my nails didn’t allow enough drying time and literally wiped some of the polish off my pinkie nail with a paper towel and then tried to pretend he didn’t notice it (even though I saw him scrutinize the nail twice), I have polish all over my cuticles on at least half my fingers.
So overall, the shop is nice, but the experience and/​or skill-​level of the workers is questionable. Maybe this guy was having an «off» day (I don’t think so)? Maybe another staff member would have done a better job (I hope so)? I’m not sure, but I won’t be back to find out.