Alphagraphics

From start to finish, my experience at Alphagraphics could not have been better. Enthusiastic, quick service, great attention to detail and incredibly responsive. Amazing customer service.

This Alphagraphics is awful. Unfortunately, I have been there 4 times (and this past time was the last) and each time I have received poor customer service, incompetence, and once overcharged.
I compare Alphagraphics to a 5 year old. If you do not nag and remind it to do something, it will not get done.
This last visit was the final straw. I called on a Tuesday to inquire about having personal business cards made. I was told to send the file via email and it would be completed in 2 days. I was also told I’d receive a confirmation email in return, which I did not. When I called to confirm, I was told the email had been received. 2 days later I went to pick up the business cards. Not only were they not complete, the person at the counter had no idea what I was talking about nor did he seem to care. He also conveniently said he was not working on the Tuesday I had called.
As mentioned this is the 4rth time an issue has arisen. I am sorry I have gone back 4 times, but this is certainly my last. Avoid this place. It really sucks.