Danny’s Cycles

Bought a Thule rack — good price and excellent service, even when we went back with dumb questions about how to install it.

I have bought a number of bikes in the past. I recently bought my latest bike from Danny’s at North Stamford. I dealt with Beno. It was really a very positive experience. He was the only dealer that was willing to order the high end model Trek just so I could test drive it. He did this with no guarantee that I would buy it. I wound up buying it from him. One of the reasons was that all future tuneup are free. While I expect good service when I’m buying a new bike what really differentiated Danny’s Cycle in North Stamford was the service that I received after I bought the bike. I’ve brought it in a number of times for tunes up. They are very prompt and they don’t charge me. Recently I tried to reinstall my pedals and totally messed it up. I brought it to Danny’s Cycle and they promptly worked on it and did such a great job so that I didn’t have to buy a new crank shaft. They installed my Garmin, that I bought somewhere else and tuned up my bike. All of this very prompt and pleasant and no charge. I will now be bringing all my bikes there for a tuneup. My only regret is that I didn’t buy all of my bikes from Danny’s Cycle because then I wouldn’t have to pay for them to be tuned up. I highly recommend them. Everyone there is so professional and they have plenty of staff so that you don’t have to try to flag someone down to get help. Beno you run a great shop.

If you are looking for a bike shop dedicated to its customers, Danny’s Cycles is head and shoulders above the rest. We are fortunate to have them in our community. I had an unfortunate experience buying my first bike 4 years ago and wrote about it in a previous review. The General Manager reached out to me wanting to make things right even after all the time that passed. Within a week he had me meet with Bino, their certified bike fitter. Bino spent an hour and ½ re-​fitting me to a bike. Starting with moving the cleats back on my shoes and working from the bottom up measuring and observing each modification made. When the process was completed Danny’s Cycles decided the to replace my old bike, bought several years prior, with a properly fitted bike at no cost to me. I picked up the replacement bike today and was amazed with the bike I took home. My old Trek Alpha Aluminum 1.2 was replaced with a Trek Madone 2.1. The Trek Madone was several years newer and several levels higher in quality. Madone is Trek’s flagship line of bikes and to make things right, Danny’s Cycles sent me home with one. They exceeded any expectations I had and this is an example of actions speaking louder than words. I urge anyone new or old to the sport to put their trust in this group of fine and dedicated people.

My husband and I recently decided to purchase new bikes to replace our 20+ year old mountain bikes. As you can imagine, much has changed in the technology of bikes of which we had not been taking advantage! Our experience with the team at the High Ridge Road location was exceptional They took genuine care and interest to ensure we chose the right bike for each of us. Not only were they knowledgable and helpful, they were fun! Our interaction with them has made us committed customers to them and this location, and know them all by name. As someone who spent many years in the hospitality business, I am particularly aware of exceptional service and creating memorable experiences. This team is top notch. Everyone should experience New Bike Day!

Yesterday I took my wife’s old bike in to have the shifter fixed. The staff immediately dealt with my problem and sent me on my way with a fully repaired bike in less than 5 minutes. And no charge!
Last time I was there, they gave me a bike box to ship another bike to my moms house in the Midwest. They also showed me how to pack the bike to avoid damage. Again, no charge.
This is a nice store with a staff of younger folks who are eager to please.
Highly recommended!

This is a new shop, in the same location as Stamford Cycle Center. When Cycle Center closed, I was devastated — now I would have to find a new shop, after being a long time customer there. After a couple of months, I was driving by and noticed that the store seemed open. After I popped in to check the place out, I was ecstatic! What a friendly and helpful staff, they seem excited to be there and to help out with any questions. One of my bikes is in need of some work, and I know exactly where I’ll be taking it.