Pearle Vision

Excellent service. My wife was able to get a walk-​in eye exam without an issue (after failing to do so at Cohen’s and Lens Crafters — even though the doctor was there, and available for a simple 5-​min exam). It’s a little pricy, but customer service is really great.

Background: I am extremely picky about glasses. I will happily spend hours in the store meticulously scrutinizing every pair if that’s what it takes to find one that satisfies me (and trust me, this has actually happened).
The first time I bought a pair of glasses, I went to Lenscrafters in the mall, and though the sales associate was fairly nice and helpful, I felt as though his main goal was to get me in and out of there as quickly as possible.
That’s not the case at Pearle Vision. I’ve been a loyal fan for years now. The owner and the employees really put the customer first. They’ll patiently help you find the best frame for you, no matter how long it takes, and they’ll give you their honest opinions instead of just flattery.
They understand that for some people, glasses are an treasured accessory that can be used to enhance your look or make a statement, not just a utilitarian tool or a dorky impediment to looking good (judging by their own glasses, this seems to be their own personal philosophy). They’re not just there to make a quick sale.