Mr Bubbles Express Car Wash and Lube

I’ve been a regular customer, and most of the time the place is ok. A negative experience after returning from a long drive with bugs on the front of my car changed my mind.
This happened was early in the morning, and there were no cars using the wash when I arrived. The attendant was staring off into space. I drove all the way up onto the wash tracks before he even bothered to look at my car. No problems so far, but he skimped on treating the bugs, so most of them did not come off during the wash. Again, there were no cars in front of me and none behind me, so no reason to rush this vital step. Thankfully, there was a bucket of soap and brush so I could somewhat clean them after going through the wash. I went to the office to let the manager know about this, but no one was there.