Shoreline of Tahoe

I honestly can’t believe how awesome these guys are. If you are in Tahoe or are going to be visiting the area, don’t go anywhere else — Shoreline is where it’s at. The staff has always been very helpful and friendly every time I’ve come here, and recently I went through them for help with warrantying my damaged Smokin board, even though I hadn’t originally purchased through them, since they are an authorized Smokin dealer and offered to help me out anyway. While I was waiting to hear back from Smokin, they got me on a brand new demo board (Smokin Vixin LTD) and offered to waive the cost of the demo so I had something to ride for a few days while I was waiting to get my backup board back from my old house.
The damage to my original board ended up being due to impact damage, meaning that although it wasn’t covered by the warranty, I could still take advantage of Smokin’s «bummer replacement» deal which offers a pretty good discount on a new board to help out riders rather than making them pay full price for a new board. Tanya (I believe she is the manager) helped me out tremendously and worked with me to offer me a spankin’ deal on the same board they had in stock. I’m amazed and grateful at how much they were willing and able to help me out with everything and highly recommend them to anyone. My friends have always had good things to say about them, but after this I have no doubt in my mind about how awesome Shoreline and all of the employees are.

Great place. Ken and Doug took great care of us… they were especially great gearing up my young boys. Clearly they have done this for a long time and are good at what they do. Easy in and out stop to pick up rental gear the day before you hit the slopes (or even the morning of). Quick and convenient and a good value. Less expensive and way easier than dealing with it at resort. Thanks guys!

Went here based on Unilocal reviews. Pleased I did. Doug was very attentive and helped both my 7 year and and myself. He honored the 20% Unilocal discount which saved us about $ 20. Would rent again if I’m ever in town.

I like Shoreline and have used them twice. Always very nice when we would call or come in. But I can’t give them 5 stars because the last time we were in there, there did not have my 11 year old try on BOTH ski boots, just one. Well, guess what? When we arrived at Heavenly the next morning and put the boots on, it was immediately obvious that the boots were not going to work for her. The left one hurt much to much to wear. We did not want to leave and go back down Kingsbury because it was snowing a lot and traffic was slow — some were people getting stuck — and so we went to heavenly’s rental and they rented us other boots. Such a hassle since they had to do a stress test on the Shoreline-​rented skiis and that took 20 minutes and 25 more dollars + rental boots. So we were out another $ 40. After skiing we went to Shoreline and they did try to compensate us for it by taking off $ from our son’s rental, but honestly it was such a hassle. So lesson learned. Yes, I would rent from them again, but I would make sure everyone tried on both boots before leaving. Just cannot get over how they did not make sure that happened with my 11 year old. That is their job. Sidenote: there were 7 of us renting, including me, so I was not aware that they did not check the fit of both of her boots. I do know it took 3 different sizes to find the right size for her, so size was a big issue. They should have been on top of that.

Great shop with very knowledgeable staff. They have a good selection of demo boards and helped me pick a sweet deck

These guys are awesome. Quickly in and out, got fitted for a boots and board and was outta there in 15 minutes. They don’t try to nickel and dime you, drop off is a breeze. Will absolutely use them every time I come to Tahoe.

I can’t say enough great things about Shoreline and the guys who work there. Saturday night I went in with my boyfriend and a friend who had just finished his first day of snowboarding and wanted to buy his own gear but had a lot of questions on what to get. Ken, Charlie and Doug all took their time helping us find what we were looking for– boots, bindings, gloves and helmet for our friend and a snowboard travel bag for my BF. They never made us feel rushed, answered a million questions, and went out of their way to help and offer suggestions. The variety of equipment they stock here is huge and they offer a range of brands and prices to suit everyone. But really it’s the guys who work here that make all the difference. We’ll definitely be back!

Always helpful from service on my Mountain Bikes or winter gear for my family. Thanks for the great service.

This is my go to place for anything I need. Between winter and summer I like to stay current on what is coming out and everyone at SoT is on top of it. Their turn around time on tune ups for my board and mountain bike are usually next, if not same day. Depending on the time of year of course.
They also have a great little shop on Kahle Drive near the lakeside casino. Great spot next to the bike trail being built and Nevada beach. They even have a pretty nice skate ramp there.
If you want a knowledgeable staff and to not be sold on things you do not need I would highly suggest checking them out.

Ken was so friendly and patient with my family while renting equipment. This is our third year renting from shorelines and will be back for sure.

I went with some friends snowboarding so I needed to rent some gear. The guys who fitted my were pleasant to work with. However, when I went to check out, my card got declined. Being positive I had the money in there, I asked them to rerun it. Decline again. Weird, ok… paid cash and left the store and called my bank. They showed it went through on their end. I called the store and explained what happened and they said it would drop off. Its been six weeks and I am still trying to get my to extra charges returned to me. I have called a few times trying to sort this and everyone has been extremely understand and nice with my situation, but I do feel like I am running in circles. Apparently it’s something with the banking/​card system they use.
So, great people. But I essentially paid three times! Very frustrating to be decline in front of your friends erroneously and then have to beg for your money back.
Just got off the phone with the owner Bob. Hopefully it will work this time.

Awesome service and experience. I’m a local to Tahoe in the Winters and Shoreline of Tahoe on Kingsbury is my choice by far. Always open, always helpful, and they give a lil love to their locals; which is prime! Thanks to Dan and all the rest for always being there for all my Boarding needs!

My visit was a few years back, but I have a time share on the NV side of Heavenly and this shop is right at the base of the road to get there. I was there a week and had a few solo days of riding so I popped in to see what gear they had at the time.
Service was awesome, the shop guys knew what they were talking about the entire time and it was one of those feelings you get of «they dont look at me as a customer, they are on my level» which means they «get» skiing and snowboarding, they understand trends change and they do their best to stay ahead of the curve.
I have not recently visited, but when I know friends are headed up to South Shore I always recommend them to stop in and check out the shop.
Completely and utterly humble humans that work there and they just want you to have a great time out on the slopes.
Seriously. Their shop is a gem in contrast to some of the other shops Ive visited.

Did not know this level of service still existed!
Thank you very much to the team! Your service and knowledge on the products are excellent!
I ordered snow boots from their online store. They have very good prices for their products. I took a risk ordering online as I’m a beginner at snowboarding and wasn’t too sure about the right boot size for me (normally, I’d prefer to try them in the store). However, they were so helpful and understanding. They exchanged the size of my boots and shipped them very, very quickly. I can’t wait to try them out on my local mountains. Will definitely recommend and continue my business with them.

Best customer services I have ever experienced!
Will continue buying stuff I need from them!

These guys are always willing to work with my schedule. I showed up yesterday with a broken boa and they fixed it within an hour. Bought the boots there last season and the guy sat with me for about half an hour helping me pick out the perfect boot. I have always been satisfied with the service and selection.

I went to shoreline looking for a snowboarding jacket as I had forgotten to pack one on my luggage. The manager Jackie and her staff were extremely helpful, politely explaining all the sales, all the features on each jacket I was interested in, and even driving to the other store of theirs to get me a jacket I liked but in my size.
My visit was in late January 2014, so in the middle of the season. Yet shoreline still had 20% and 40% off sale racks, both with quality stuff. So expect competitive prices at any time of the season.
They also have really fun Tahoe stickers if you’re a tourist and want something for your board or helmet.
With the sales mentioned before, the wide selection of items, the generally low prices, friendly service, and Nevada’s lower sales tax than California’s…
I would definitely recommend this shop to all Tahoe skiers and snowboarders.

Shoreline AT STATELINE rocks! I’ve been to the other one in Tahoe but was not impressed. I also visited the other shops in town but Shoreline has the most variety when it comes to fashionable, up-​to-​date options for men and women during snowboard season.
This location seriously has the most friendly and very helpful employees! My boyfriend and I got stiffed when shopping for snowboard gear after the season started last year, so this year we began searching when people were still in their bikinis! We have probably been in the shop 6 times in the past month, called them multiple times about products and shipments, and have had them order items that they didn’t have in stock in the store. I have dealt with 3 – 4 different employees through the process and each time they have been very informative and responsive, handled each transaction as if it were their only transaction, and provided fantastic customer service.
I’ve already purchased my boots, leash, and stomp pad from Shoreline and so far they ordered a pair of the new women’s Flow bindings, a pair of gloves from Burton, my boyfriend’s LibTech board, and his flow bindings. I wanted a B by Burton jacket and pants that they didn’t have in stock so they searched for them online. Unfortunately, the items were already sold out because they’re a limited edition line that only has so many produced for the year. Usually, customer service stops when employees reach a dead-​end but they went as far as to provide me with the websites of the companies that had what I was looking for. I think that was totally awesome because I ended up purchasing my jacket from one of the sites they gave me and it just got delivered today! I’m stoked because the size and style I wanted is sold out in a lot of places already.
Another plus, they benefit locals with a discount, which helps when you’re spending over $ 1,000 in gear. With the combination of excellent customer service and great products, I don’t see myself shopping anywhere else.

Super nice and friendly staff. Glad I didn’t feel uncomfortable because I usually get uncomfy at any store that has things I’ve never dealt with. I’m glad they didn’t make me feel stupid while I was there :)
Boyfriend and I had to get some snowboarding gear and we definitely don’t snowboard all the time, especially me since this was my first time, so we didn’t have any gear. His mom told us of a store nearby our hotel (it’s right behind the heavenly lift) and we came to check it out. I was surprised at the prices of everything because it was definitely cheaper than the other places we looked at and they even let you rent a whole bunch of shit for cheap/​reasonable price.
I got myself some snowboard pants, shoes, board and jacket: $ 46 for all the rental. Each clothing item is $ 8, shoes w/​board is $ 30. I forgot what it was called, but they girl asked me for my debit card to put a $ 3 just for damage, just in case.
Good experience and I will definitely come back next time I’m around the area to get some gear :)

Thanks Shoreline, for always having some killer killer sales!
I’ve been prowling the internet for what seems like weeks and hours for some killer Burton Escapade deals. I’ve dealt with my current bindings for a year, and fortunately most bindings last longer than that but mine broke on the mountain top and left me stranded in Colorado. After fixing them, they broke again and continuously have loose screws despite the application of much needed loc-​tite. What’s a girl to do? Give up and buy new ones!
Except the Escapades are normally $ 269+ and even on sale, they were a whooping $ 200. I was going to pull the trigger, but then I figured … eh why not take a look. The store has awesome sales often, and they carry a healthy collection of lib tech and gnu gear which is rare in many other snowboarding shops and their sister shop in the village is pretty cool as well. I’ve been here a few times and figured why not look online.
BINGO! Found them at a steal and in stock AND free shipping. You can’t beat that. Plus since it’s in Nevada technically… haha I am not gonna go there but you know what I mean! Love love and more love.