Heartland Medical

Absolutely horrible. I’ve had cellulitis a few times, it generally starts by me getting crazy cold sweats, freezing one minute and hot as hell the next, with a shooting pain up my leg. I then get a huge rash on my leg. My symptoms went in and I went to the doctor. The doctor (don’t know her name, older black woman) had a chip on her shoulder from the moment she walked in the room. Then she told me she wouldn’t write me an antibiotic prescription until the rash was on my leg. I told her I didn’t understand that and started listing my symptoms which she had no interest in. «Come back at 9am tomorrow when the rash is out» was her answer. Are you kidding? Im here NOW! it wasn’t like I was asking for narcotics– I was asking for antibiotics. I told her «so im gonna suffer with this tonight and not be able to sleep just so I can come back here tomorrow morning?» «GO TO THE ER» was her answer. Easy for her to say after they already took my copay. $ 75 to see a doctor who needs an attitude adjustment and be told to come back tomorrow. And give them another $ 75. Giant waste of time. The doctor clearly needs to get laid or something. If someone is that miserable with their life they need to find another profession that would make them happy. I wouldn’t recommend this place to my worst enemy. Never again.

I have been here a few times and it was ok (except for the time they patched up my eye and made me look like a pirate for no good reason). Anyways now they are considered an Urgent Care so they get to charge you more than double your normal copay (depending on insurance). After paying way too much money the Dr wouldn’t give me antibiotics and told me to take OTC meds although I told her they didn’t help me, of course I tried that before going to the Dr. So here I am poorer and not any better :(time to find a real Dr.

The wait time is ridiculous! They don’t even have the care to let you know when you walk in. Three hours wait time! You hear the staff socializing, having lunch… while you wait. Would not recommend this place at all!!! Really bad customer service.
I don’t ever write reviews because I am one who thinks if you don’t have anything nice to say…

Went in there for a simple rash/​bug bite, came out being told I had shingles. When I said I never had the chicken pox they actually had the nerve to say I didn’t know what I was talking about.
Went back two days later and was told again that it was shingles. I was taken out of work for a week. Finally went to a different doctor and it was just a bad reaction to a SPIDER bite.
They should not be allowed to see people if they cannot get their diagnosis correct.
I would tell everyone NOT to go there ever.