Zaloom’s Auto Repair

I saw the great reviews and decided to give this place a try for oil change. They are very efficient in everything they do. They got back to me very quickly when I asked for a quote. I made the appointment on their website which was easy and convenient. When I got there, I was warmly greeted, the job was done quick and everything was explained to me in details. Prices are reasonable for the exceptional service and I would be happy to come back and use their services again.

There’s a reason these guys are rated so well. Quick, friendly, honest service. Thank you!

Best, most trustworthy mechanic I have ever used. So caring and understanding and they will do anything and everything to make your experience positive. They treat you like family. Never taking my car anywhere else.

I can’t begin to express how happy I am with the level of customer service and professionalism this business has. Not to mention they treat you like family rather just another customer. I travel all the way from Brooklyn to Staten Island to have my truck checked by them. I appreciate their honesty about what needs to be done and not charging me an arm and a leg to do it.

As I just moved from Brooklyn to Staten Island I visited this place cause they had great reviews and I needed to establish a relationship with a mechanic that has a good reputation. Great family run operation. As soon as i walked in I was greeted by Joe, or Ed, or both. They took my car for a routine oil change and noticed that it needed some extra work. They didn’t pressure me into the sale they just mentioned what I may need to do in addition to the oil change. Joe made sure I was comfortable while waiting and he checked in every 15 minutes or so with me. He offered me coffee and water. When the work was done he explained everything to me with detail. It was my first time coming here and they just got themselves a long time customer. My wife and family will be recommended to come here too. They truly are the epitome of a good business. Honest, hardworking and friendly guys. The best mechanic on Staten Island!

Best mechanic on Staten. Always on point and reasonable.

I am lost when it comes to a vehicle. Out of my depth, not my forte. smh like a lunatic when a light gawd forbid comes on the dashboard. So when the tire pressure gauge light went on, I was in a panic, texted my shrink, a man who identified the source of the light icon alert. I then had to figure out where to go. This is a new Subaru so I did not replace any tires yet so that eliminated Costco. Thus the search began. I consulted Unilocal for reviews from other ladies. Found two kindred souls whom reviewed Zaloom. Based on their stellar reviews I called the auto shop in the following AM. George greeted me; «sure, bring it in, no problem». They took my car in five minutes after I arrived in a panic. The mechanic immediately took care of it and I was back on the road. HAPPY. Problem solved. The tire pressure was indeed low. The mechanic was also very appreciative of a few dollars to show my thanks. Now my point is that the attitude towards women is one of the utmost respect. Not your typical auto shop. These guys are professional and have manners which is not the norm. So hats off to Zaloom and ladies; I encourage you to go to these guys for help with car conundrums.

I called Zaloom’s for a car inspection and they were able to get me right in and had it done in about 15 minutes. I should note it is a brand new car which makes the inspection super quick but regardless the guys there were incredibly nice and professional. Excellent service.

George and Keith have what it takes to fix all your mechanical needs. They saved me an expensive trip to the dealer. Thanks guys !

I initially took my vehicle to Zaloom’s for a second opinion regarding issues another mechanic said my vehicle needed repair on. They spent about 15 minutes looking at and listening to my vehicle running. Rather than simply agreeing with the first reference and charging me for work on my car, they spent time explaining what they were looking/​listening for and stated they had no evidence of the supposed issues. They sincerely stated how they did not want to fix something that wasn’t broken and charge me for nothing.
On the second visit for a second opinion, Keith, one of the mechanics, drove around with me to listen for sounds my car was making and pinpoint the issue.
Each occasion, Keith, Joe, George, and two other mechanics (I can’t remember their names :(have taken time to examine issues my vehicle may have and explain what they’re looking for. They have never pushed me to hurry up and get work done there, nor have I ever felt them exaggerate the severity of problems.
I had the belt and windshield wipers replaced there a few weeks ago and was charged a great price for phenomenal work!
They are incredibly friendly, honest, and helpful.

I’ve had to update my review after a recent experience and after going through my past bills from this place. I stand by the original review in that they are very thorough and explain everything to you. But, just make sure that you review your bill carefully every time. The prices for basic service varies greatly I think depending on how long you’ve been coming here. It seems like my pricing for oil changes was better when I was a new customer.

Quick, thorough and affordable, as always, by a team I trust more than anyone I’ve dealt with in this business.

I recently got a car and until today, have had the absolute worst luck with it. After needing to replace some parts, and an accident forcing me to have further repairs, I laughed when I discovered a flat tire yesterday as I walked past my car. Feeling frustrated and fed up, I called Zaloom’s Auto Repair and was immediately placated by their helpfulness and kindness.
I brought in my yet again injured vehicle and the staff was so pleasant. My car was fixed immediately– I think i waited about 15 min and I was on my way. Good customer service and efficient staff goes a long way.

Great company very honest service.

Went to this shop after my auto brake stopped working and muffler pipe broke. The guy there was extremely helpful, even went as far as giving me a ride back after i dropped the car off. Not only that, they also took the time to look for saving for me.
Would recommend this shop

Got my suspension changed from here, and ran into a little brake pad defect. ED was extremely nice and helped me resolve it as my warrenty covered it. overall it was a nice place to go to for car work.

I was buying a used car in Staten Island and needed someone to look it over. Zalooms did a very complete pre-​inspection check so that I was confident I was getting a solid vehicle. They also did the NYS inspection after I bought the car. Very pleasant guys who seemed honest and did not try to fleece me for unneeded repairs. Would definitely recommend this shop.

Zaloom’s Auto Repair is enormously professional. Being a family oriented business, they take their customer service to a higher level. They take time to answer any inquiry you might have regarding your vehicle. The employees are also top notch.
Most friendly auto repair shop. Wonderful service! Made appointment for 8:00am, was serviced almost right away. Also, had a wonderful cup of fresh coffee! It is a pleasure to come here when my car needs her doctor

Can’t imagine going anywhere else. I trust these guys to care for my Toyota Scion xA. Excellent job each and every time.

Absolutely LOVE these guys!
After a terrible experience at a previous mechanic, I was referred to Zalooms. I was skeptical because I had lost all trust in the character of the mechanics I had once went, but that fear became non existant after dealing with Joe and Ed.
They truly are the nicest and most knowledgeable mechanics I have ever had the pleasure of dealing with. They are always friendly, greet me with a smile, speak to me at length about things that need to be done, or fixed, all the while keeping in perspective the financial aspect of maintaining a car. They are always reasonable with costs, they get things fixed in a timely fashion and they are in constant communication.
They are very good about having all the info needed about your car online and easily accessable. They also leave you with a list of things that you will need and when you should do them so you can keep on top of your car and maintain its life. They send you emails as reminders and fill you in on whats going on. They are not afraid to ask for feedback and welcome reviews. That shows me they are not afraid of how they are being percceived and it is very refreshing to see.
You can tell they have nothing to hide, they take pride in their work, and they love what they do. Their character and their work speaks for themselves. They go above and beyond for their customers and you really feel like family. I am a customer for life.

Muy buen servicio. Se preocupan por tu carro. Lo recomiendo me gusto mucho. Lleve mi carro y el servicio por problema de la gasolina y todo fue arreglado en muy poco tiempo. Así que no lo duden en llevar su carro a este lugar.