Midas

Had a horrible experience. My car was serviced a week ago. Had a new muffler put in. They had installed it too low so the muffler bottomed out when it was being service for an unrelated item at another service shop. The tech at this other shop said that it was hung way too low and did not clear the bump heading in to the garage. He recommended me to take it back to Midas because it should be under warranty. So I did, after almost 2 hours wait the technician tells me that he can do anything for me because I had hit something. I explained that it was because it was hung too low. He denied that it was. The I called Eddy from the other shop, explain the situation. Eddy asked to talk to the tech, suddenly the tech became pretty rude pretty quick. Told Eddy he’s not fixing it and gave me back the phone. Eddy explained to me that he used to manage a Midas and for customer relations they could easily do the warranty work because they still get paid for it. So Eddy told me to bring it to his shop and he’ll have the work done without charge. Guess I’ll continue taking my car to Eddy.