Nails 4 U

Took my daughter in this morning for eyebrow and lip waxing. They completely waxed off a quarter to a third of her left eyebrow. I was stunned. I tried to hide the shock from my daughter, but failed. She started crying. I started crying. They still charged me $ 10. I called them 10 minutes later and expressed my TOTAL dissatisfaction with being charged for a hack job and requested a refund. «Tom» reluctantly said he’d oblige. I didn’t want to go back so my husband stopped in on his way home from work. Tom was apparently surprised I hadn’t come in myself. He asked «She’s not coming back?» My husband said «No.» Tom just stared at him until he said «Can I please just get her money back? It’s crap that I even have to ask. Don’t you think you should be a lot MORE apologetic and a lot LESS questioning of me? They both left here crying!» Tom gave him the money. With the over abundance of nail salons to choose from, I won’t be going back to Nails 4 U.

I’ve been going here for years! Actually thru two owners! Danny was the original owner, now it’s Nikki and her husband. I always try to get Sandra, Nikki or Van. The 3 of them do a wonderful job. As far as the other reviews I just read… I have never ever been up sold. I’m not sure they’re talking about Nails 4 U on Schoenherr and Canal. I highly recommend this salon & it’s always worth the wait.

Terrible service… Make an appointment and then they make you sit there and wait and are rude on top of it… Will not be coming back as we are obviously not valued. No real airbrushing… No real nail art.
Will find another nail salon to spend 100 bucks every two weeks at.

I’ve been coming here for almost a year now and have only had one even slightly disappointing experience, which was with a new employee. The wait can be a little long sometimes if you come during busy times, but it’s absolutely worth it.
They’re friendly and have never been anything but thorough. I’ve gotten several sets of acrylic nails as well as fill ins done and have yet to be disappointed. I’ve tried other salons but always end up going back here.

Terrible service, rude staff, long wait! Never had such rough mani pedi had open cuts on both feet & hands. Would not recommend unapologetic as well!

To put it simply, I had the same rotten service that the other reviewers with bad service had. The staff was rude, rushed, unfriendly, and trying to up-​sell you constantly. My only comment to add is that mine took forever. I was getting my gels replaced and was there for 3 hours. Yes, 3 HOURS! I was ready to scream by time I left.

Last Saturday was the second time I went to this place. First time was ok, so I decided to give it another try. This time, I wanted gel nails (mine were breaking a lot and I wanted to see if Nails 4 U was a good place for artificial nails). Well, that place is like a production line.
I had scheduled an appointment for 4:30 PM. I had to wait more than 40 minutes even though I had scheduled an appointment. Then, when I was telling the guy what I wanted done, this other manicurist (Sandra) asked me what I was doing and when I said gel, she said out loud for anyone to hear that gel was very bad for my nails, and she said that I was going to damage my nails pretty bad. That I should get Shellac instead. I found it very rude because I never asked her opinion. She was just trying to sell a service she offers, and I’m pretty sure that if she didn’t offer Shellac, she wouldn’t have said anything.
Then let’s go to the guy that was doing my nails… The guy is anythng but gentle. It seemed like he was sanding a brick and not my nails. I had mentioned to him, as soon as we started, that I wanted a manicure first. My cuticles are thick and grow a lot and I cannot have artificial nails put on without cleaning that up first.
He put the nails on, and when he was done, he decided to trim my cuticles. He never soaked my nails in water and he simply got a nipper on his drawer (I always bring my stuff with me, however he never used it) and started cutting my cuticles. I don’t know if the nipper was sterilized or not. Probably not. My cuticles were soooo dry, and I was in a lot of pain because he was cutting more than he should. Guess what happened??? I started bleeding (he cut me four times!!!)
I was extremely upset. He realized there was a line, and he started rushing. He applied nail polish in a cheap a*** way and there was a 3 cm gap between my cuticles and nail bed in every single nail he applied polish on. When he was almost done, there was a smudge. I asked him to fix it, and he simply decided just to aplly more top coat on the nail. It didn’t fix the problem, now just made it worse. He told me I was done and I went to dry my nails.
I was beyond pissed at this point. I had to ask another lady to do fix my nail.
She fixed it but wasn’t happy to do so.
Please, don’t go to that place. It’s not worth the money, time or frustration. I took the time to put this review here because I don’t want people to be treated like I did.

I love getting my manicures and pedicures here. Sandra is the best! I don’t get my nails done often so it needs to feel worth it to me. Even if it seems like clients are coming in and they may be getting busy, she never speeds through my services and always does a great job! She is an awesome waxer too! My eyebrows looked great after my mom convinced me to try her and I’m glad that I did.