Studio 9 Salon

Finally tried Studio 9! Crystal did a great job! I went in with a different idea of how I wanted my hair to be but what I walked out with is EXACTLY what I have been wanting just didn’t know how to describe it. More expensive than I have paid in the past at other places but worth it so far! Will definitely go back!

I did not have an appointment. I walked in to get shellac today. I was extremely happy when they were able to take me as fast as they did with it being a busy Saturday. Only to be extremely disappointed when I left the salon and entered the sunlight. The application of the shellac was uneven and not applied in full. Blotchy and streaky. I want to believe it was only because they tried to fit me in last minute and we’re trying to hurry. but I don’t appreciate being charged the full amount when they didn’t even spend time using the cuticle oil or soaking me etc… Not to mention the application was terrible. I’m not sure if I will be back.

I called to ask about details on what type of facials they offer and the lady who answered the phone had no answers. A new lady got on the phone and I asked what type of products are used as my skin is sensitive and she hung up on me.

I went to this salon for quite some time. Verna, the manager and owner, has absolutely no customer service skills. I kept coming back because it is anxiety provoking to think of having to find a new salon, but I eventually had no choice. I would come in for cuts, highlights and color and could never seem to get a consistent result. I shared my concerns with Verna and I became very alarmed and uncomfortable with how defensive and confrontational she was. I thought I would let it go and try one more time; when I called to schedule my appointment with my normal hairstylist, I was advised that she was unavailable that day. Ok, no problem. I asked the receptionist when her next availability was and she replied that she was booked 6 months out. What? I then asked about other hairstylists, I was placed on hold for awhile when she came back and told me NO ONE was available. I listed off some names and was told they were all booked out at least 6 months and that they wouldn’t be able to assist me. Verna «blackballed» me from the salon. Needless to say, I was done trying. I took my business (gratefully!) elsewhere.

One of their stylists, Chrissy Virgadamo Stawiasz, is a great stylist and an exceptional colorist. She can do magic with hair color! She understands the science of hair color so she can work with existing hair color and fix any coloring mistakes you’ve done to yourself (I know I’m guilty of home coloring mistakes!). On top of it, she is super sweet and nice!

Came in tonight, saw Toni for the 2^nd night in a row, love her work on my hairs! She cut off 4 inches, and for me that was devastating, but it looks fantastic!!! See you May 4^th. :-). Love the new bus!!! Toni gave me a tour of that as well.

I live in Chicago, but Lauren is still the only person I trust to dye my hair. Worth the road trip: D

I have been looking for a place for a long time. I seen Kelly and she did an excellent job for a haircut and partial highlight. The salon was clean and very nice. Cannot wait to try getting my nails done there. So happy to find a home

Salon referred me to Lauren. Unless you want a brillo pad for hair, avoid this salon. Couldn’t even do a basic cut. Lied about what she did and when I let the owner know what a mess she made of my hair, her comment was «It’s hair.» No concern about client satisfaction, just about the money. Big Bill. Little skill. Saddest part-​she trains the other girls. If that’s accomplished, run, run fast. As to the owners response-​how easy it is to point the finger at the client when she never saw the cut. Claims to be a high end salon. if you read the reviews farther back, you’ll see that Lauren has had this happen before. Clearly, her skills have deteriorated if she ever had them.

I was referred here by my sister when I moved to the area. A survey was sent to me via email asking what I was looking for before my first visit so they could match me with the right person. I always get my hair done blonde and it always comes out fantastic! The only reason I cant give 5 stars is because I absolutely HATE the fact that tips have to be cash. You can use the ATM in their lobby and be charged of course. Super inconvenient to have to stop at the bank before your hair appt. I wish they would just add the tip onto the debit payment like EVERYWHERE ELSE in the world.

In the beginning my hair stylist did everything perfect. Then they got a new bleach product that was more «natural» but it never dyed my roots the color I wanted and they never matched the rest of my hair. I was told she would go over it the next time, but then the next time’s fresh roots were again not matching. Also after multiple visits she started to get really lazy drying my hair, I would point out wet patches and she would tell me they were dry, but they weren’t so I would leave with wet patches that would later frizze up. Towards the last of my tries with this stylist I gave up and told her I’d just go home with wet hair but I was still charged the same full price!
Went to get an up-​do for a friend’s wedding. I requested a specific style but was given nothing close. I was really unhappy and pointed that out but was told I would fit in perfect with the style they gave me.
The pedicures are double the price as the salon down the street. They’re also severely lacking in proper pedicure techniques. I didn’t go in just for you to remove the polish and put new on with a two minute leg massage.
The Stars given are for the manicurist though who does a beautiful job and beautiful nail art. Prices are still double from down the street though.

If you are looking for someone that knows her trade, has meticulous attention to detail, and an excellent conversational wit to help pass the time, you need to ask for Lauren! She is a perfectionist and will not be satisfied until you are.

I asked about a Brazilian blow out which is advertised on the salon’s website as «$ 170 & Up». During a quick consult, the hair dresser told me their pricing started at $ 270 for hair shoulder-​length and proceeded to tell me it would cost almost twice as much as the advertised starting price. I do understand that these types of services do vary by hair length and by thickness of hair. Needless to say, the information I was given regarding the service I was requesting seemed inconsistent with what’s advertised online and overpriced. If the information I was give is more accurate than what’s advertised online, then the pricing there should probably be updated or better specified. The receptionists were very nice but that didn’t make up for the inconsistency I experienced.

I REFUSE to ever return! The location is hurrendous, greedy money hungry yet unprofessional. At my last appt, my stylist acted like I had a personal vendetta against her coming in at the end of the day asking for a haircut. I specifically asked for layers, apparently that was too much work. She wet my hair down, snipped off my ends, and sent me packing. Drying someone’s hair during the COLD fall season costs a lot, so I had my head dried tiny bit with fingers! Policies and procedures! I left with my head half SOAKING WET, without a haircut, looking WORSE than when I came in! Spend another hour after my visit detangling my hair from fixing the mess stylist-​my-​ass made! Week later, I got a cold! Greedy, greedy, greedy! Can’t believe I paid $ 25 for this torturous expereince. Horrible place.

First time comming to this salon and im picky. Been with same stylist for years. Ive changed stylists to Brittany now. She was pefect. Friendly. listened and did what i wanted. She truly cares about what i wanted. Im stingy with stars. She gets 5. No hesitation.

First, let me say that the personnel at Studio 9 Salon were very nice and friendly and the atmosphere is good. I offer this review as constructive criticism and hope that it is received that way.
I received a gift certificate and having never been here, decided to give it a try. When I made my first appointment, I asked for a hair stylist who was experienced and creative. The woman who cut my hair was very young and didn’t appear confident with the scissors. Sadly, I was unhappy with the cut and it took three weeks of growth for me to be able to style my hair the way it was meant to be.
Next, I made an appointment for a facial. The woman was friendly but when I go for a massage or facial, I like to go into my own peaceful mental zone. I didn’t want to be rude so I let her talk about her life and ask questions about mine. What made me even more unsatisfied was that there was way too much «towel» time on my face. I realize that the warm towels have a function but really…4 to 5 times at 1 to 5 minutes each? That minimized the time that should have been spent massaging my face and, by the way, my neck and shoulders weren’t touched. I am not a novice when it comes to massages and facials and I’m sorry to say, this one was very low on my ratings list.

Hair stylist was great, Veronica was her name. But, owners act pretenous and uppity, and could care less you are spending mad cash here. Seems like the facility is getting run down and the stylist do not seem to be quality anymore, many appear that they should be at Borics instead. The tanning is never busy and nail area appears to have slowed down. I feel dirty when i leave here now. Time to look for a new salon or hope the stylist I had moves to a new place.

I came here to get my makeup trial for my wedding. Which cost me $ 70. My makeup seriously looked like a toddler did it. What the worst part was is it was done for my wedding shower, my husband said it looked like I had day old bar makeup on. Thank god I got a trial and this want my wedding day.
What makes me sad is I loved the girl that did my hair here. Her name is Sharice. She is amazing. She does stare at herself in the mirror while talking to you though. Lol. I thought it was cute. One bad thing is after I called and complained about my makeup they wouldn’t let me cancel my wedding booking so I just didn’t show up that day– so I can’t see Sharice anymore without being uncomfortable.
Never got reimbursed my $ 70 either. Very poorly handled. I don’t recommend this place to anyone who wants to look good.

Tired of getting poor haircuts there. Have tried 3 stylists. How hard is a long bob? Apparently, hard. The first 2 didn’t blend the front and back well, or at all. This time, when I said I wanted more off the back, she told me it wouldn’t look good and it would be hard to straighten. I clearly wasn’t happy but agreed to give it a try because it became clear she wasn’t going to do it… even though she told me she would take more off the back if she needed to after she blew it dry. I felt rushed, again. Right now it looks like a short haircut with long layers that I could have gotten at BoRicks. I suspect the real reason she wouldn’t fix it is that they only allow for 45 min appointments, so there is no time to revise much. I’m done trying. Where is the manager? Never seen her in the salon. They could use someone higher up walking around to see if your happy. Not worth the $

This place speaks for itself, awesome wait staff real friendly and I add the services are amazing. You get what you pay for these days I you want an ok cut for 5bucks down the road go for it. If you wanna look clean cut sharp and professional come to studio 9
I must add that Mae takes care of my hair cut and I gotta say every time I get it done I get complimented. I actually enjoy paying the rate they charge because the results I get and the excitement that is cause from it is worth every penny… Thanks studio 9 for having such a pleasant environment.