Top Quality Care Auto Service

So I’ve been coming to this place for years. Decent service, reasonable prices I guess. Today I came in for an oil change, battery changed, and to have my brakes looked at because they’ve been making a loud squeaking noise for a few days.
It is a Saturday and the shop closes at 3. Came in around 11, had the oil and battery changed, and was then told that the brake pads and rotors needed to be replaced. Um, okay. Got a ride back home since they said it’d take a few hours. Get a phone call from them much earlier than expected saying the car was ready and that I needed to come immediately because they wanted to close the shop. They hurried me so much that they sent out one of their mechanics to come get me. Wow, okay, sure.
Get to the shop and these guys are still looking at my car. Asked what was up and was rudely told to «wait» with one finger pointed at my face. You rush me over here and tell me to wait??? Okay, whatever, as long as the noise is gone. So, $ 600 later I get in my car and these guys are antsy to leave. It’s about 2 at this point.
Car won’t start. I’m appalled. Never happened to me before in my life. They tried to tell me my gas gauge is messed up and that I’m out of gas. A half a tank of gas later, it still won’t start.
This is the part where I’ve never been more disrespected in my life. The supervisor tells me that I’m out of luck and I’ll have to wait until Monday to get it fixed, implying they had nothing to do with the problem. Are you serious??? I have never had a problem like this before and suddenly after you guys touch it, it won’t even start so I can leave the shop? I’m now sitting in their empty parking lot with a broken car that they ruined, waiting for a ride BECAUSE THEY ALL LEFT. Mind you, the shop doesn’t close until over a half an hour from now.
Moral of the story: DONT EVER TAKE YOUR CAR HERE. They’re rude as fuck and will put their convenience over everything. WOW.

Don’t go unless you want to get scammed.
We have been bringing cars here for quite awhile and first things went fine back in 2010 – 2012. 2013 Brought a 2003 intrepid on in and got the all clear everything was going good, wasted over 500 dollars on tune ups and repairs to only have the car stall out on me driving it two weeks later. A buddy of mine from another auto store told me Intrepid was totaled and nothing could be done besides a new motor. «Top Quality» Isn’t what I was offered.
2014 comes around and my parents stuck with the place, brought in a 2002 Cavalier which was my sisters in, and the dash board was tampered with and wires were sticking out of the dash, brought it back up and they refused and said nothing was done, and blamed it on us. The air now doesn’t work and the electrical on the dash has been acting funky.
Top quality will only screw you over in the process.

Brought a used car here for an inspection prior to making the decision to purchase for our niece. I called in the morning to check if I needed to call ahead. I was told just to come in, they would be able to check it out fairly quick (another shop said it would depend on their workload). Since I needed to have the car checked out that day, I came to Top Quality around 4:30. True to what I was told earlier in the day, they put the car up for inspection within 5 minutes of our arrival. After 10 minutes, we had our report (lucky for us it checked out). Since we lease cars and have not needed major repairs, I was unsure what to expect. Now I know where to go for honest, fast work at a fair price!

This looks to be the standard ‘run-​of-​the-​mill’ kind of auto shop… however each time I go there, I feel that there is more to this place that meets the eye. Yes, you can get your oil changed in less than 15 minutes, however they can also perform many other services that your vehicle needs. They’ve got 5 car bays to take your car in and get it worked on… and heck, in one case one of the technicians that was working on my car warned me of a potential leak that I hadn’t seen. Sure enough, less than a week later, it had reared its ugly head and things got bad. Luckily I knew exactly what the problem was and knew exactly how to fix it by then.
My favorite go to guy is Brian… he’s there supporting his little girl, and is always there to tell you like it is. He’s not going to sell you on something you don’t need.
Also, if you go into the gas station right on the corner in front of it, there are always coupons for discounts on their services here!