Costco

I just got the best deal ever!!! I just purchased 2 Disney dresses $ 7 cheaper than Target.
The lines where not long and I found everything I needed for my holiday shopping.

Huge shout out to Mike, the AGM, and Alexis — they were INCREDIBLY helpful to me during my Thanksgiving shopping and I couldn’t say enough about how nice they were! Awesome store!

I frankly want to say that I really enjoy my time when I visit this Costco in sterling. The parking lots are big enough for all kinds of vehicles. The gas station is wonderful with very reasonable price. Beside the fresh groceries, bread, meat, fruits and almost everything is just good… and food court and my favorite vanilla and chocolate yoghurt…
In one visit to Costco I do multiple things!!! Buy food for a week, fill my vehicle with gas and enjoy my vanilla and chocolate…
Thank you Costco warehouse wherever

Bad customer service. If u renewed membership online, they cannot look it up. They said I have to go online and print off renewal as they don’t have access to accounts online. Awful customer service.

It’s fine as long as you don’t come near it on the weekends or after 5pm when most people get off work… it’s a nightmare then. The gas line is always insanely long, which totally negates the reason to go considering it’s not THAT much cheaper for gas and you basically end up wasting the same amount of fuel waiting for the pump. Parking is miserable.

Costco has everything imaginable in unimaginable sizes! The food court has great deals on pizza, etc. Plus there is discounted gas. Try to shop mid-​day for a better experience. The only negative is parking is fairly tight/​hectic here compared to the other Costco I shopped at in Maryland.

Hey great prices, friendly staff, great breads, wonderful choices freshly made for parties. Vitamins and supplements go on sale often. Try ant Kirkland brand or frozen entrée. They have coconut oil cheaper than I have seen anywhere.

I love this Costco! The employees are all great, helpful and friendly! They go out of your way to ensure you are good and to see if you need any help. I come at least once a week to shop and fill gas. Cheapest gas in the area!

I have shopped at this Costco for 20 plus years. I have gotten everything from tires to TV’s. They are the best.

Food here is cheap and delicious. Not as packed as Gaithersburg Costco so it’s more pleasant. They have a self scan system for checking out, which I find convenient and easy to use. Only complaint is the line for the food court can get messy sometimes where you don’t know if it’s two lines or just one huge wide line. Cut in front of some old lady last time by accident assuming it was two lines. She didn’t take to that very well.

People could be nicer at the eye department.

Costco tire center. Lady at front desk of tire center has lots of attitude, doesnt correctly capture your requirements and generally doesn’t seem to care. Also I bought tires 1.5 years ago, 300, each and they recommended I change all my tires. This is right after a visit to virginia tire and auto where they said my tires are just fine.
If you are willing to wait the price is good and technicians seem competent. Be weary of recommentions and willingness to uphold their warranty services and credits.

Nice clean Cosco. Staff is very friendly as well. Parking is nightmare. The lot is way to small for a Costco seriously.

Avoid this tire shop at all costs. It has a frat house mentality, little supervision, seemingly zero moral among workers, and disgruntled technicians that complain openly in front of customers about operational issues. The general manager does nothing to correct simple corporate mandated tire install procedures, which are not followed by technicians. Your wheels/​rims will be damaged by this tire shop — it’s just a matter of when. I guess Costco thinks people don’t care about as much about their cars nowadays. Well they’d be wrong. It’s unfortunate, but I must write this as my rims were damaged. Buyer beware! I will only use this Sterling store for gas and shopping. Unfortunately the entire store is dragged down by a poorly managed tire operation.
Shopping 5 stars
Gas 5 stars
Tires… Never again, 1 star

For at least ten years our family and extended families have been customers of Costco and we have never had an experience at Costco that gave us reason to consider leaving — until recently.
We have purchased tires exclusively from Costco over the years.
A few months ago, my car needed new tires and a family member dropped off my car at the Costco in Sterling, VA. He picked it up at the end of the work day, and after getting the car home, we realized there were some scrapes around the left rear wheel well onto the body panel. (It actually looks as if the car was damaged when it was backed up and hit something).
Since Costco was closed by the time we realized the damage, we waited until the next morning to bring the car back, file a claim and for Costco employees to take pictures of the damage. About a week later we received a voicemail from the claims department. We did return the call, but after leaving 2 voicemails, we had not heard back from the claims department. More time passed while we were waiting for a response, so the next time we visited Costco, we went to the Tire Center and the manager helped us to once again contact the claims department. By this point we were about 3 months past when the damage initially occurred.
As their follow up, the claims department representative, Riley, called me and with a raised voice and hostile tone, and chided me for contacting the Costco Tire Center and informed me that he had completed his investigation and that we would not receive any payment for damages. He also said that there was suspicious information involved– such as a missing day between driving the car home and filing the claim and that we must’ve damaged the car ourselves during that time. I tried to explain to Riley, the Costco Claims Representative, that Costco was closed by the time we noticed the damage and that we returned to Costco the next morning to file the claim but he wasn’t interested in my explanation, only restating that Costco is not responsible for the damage because nothing in the tire center could damage my car in that way. He also told me that there wasn’t any video surveillance footage available at this particular Costco and that no one from Costco could recall anything related to the claim. Apparently, Corey, a former supervisor, no longer employed by Costco was the original person to submit the claim but Corey is long gone by now, although when inquired about video surveillance footage, it had NOT been requested by the Costco Claims Department, although it is available and could show what happened to my car on that day.
To be clear, the damage appears minor– although the scrapes and related damage are deep enough to warrant an $ 850 estimate from a local body shop, since they would need to replace the body panel.
It is really the only mark on my car, and my car doesn’t have any other type body damage other than these recent marks/​scrapes.
I returned to Costco Tire Center, spoke with the manager and he tried once again to help connect us with someone in the Costco Claims Department that would address this claim in a professional manner. A family member spoke to the Riley’s Supervisor from Costco Claims Department but she also stated that there was no video surveillance available. Why is it that the Costco Claims Department insists there’s no video surveillance and yet the Costco Tire Center is waiting to send this video to Claims upon request? Soon after the conversation with Riley we are being offered $ 150 as a «courtesy» but not for any damage that Costco has done to my car.
So earlier today the Costco Warehouse Manager, Guy Delmote was contacted, and he also doesn’t want to release or share the video surveillance video with the Claims Department nor us because he says the claim is now closed and also it would only be released if we wanted to pursue legal action for damage.
The amount of anxiety and stress this has caused is unbelievable, and so unnecessary. We never felt angry about the damage– only felt it should be taken care of responsibly and yet, Costco, this major corporation is refusing to take the necessary steps to resolve a very simple accident in their Tire Center.
At the end of all this, I have only one thing I’m able to do — which is cancel my membership and stop making purchases at Costco. It’s probably not enough for Costco to care (maybe $ 2000 per year), but it’s more than the «fix» would have cost… especially, when you consider the longer term.
Please heed this warning, we want everyone we know to not support Costco’s Tire Center at the very least and to only support businesses that will be responsible for damage incurred by them and will keep communities thriving in a responsible and respectful code of conduct. If anything similar has happened to you or someone you know, please connect with us! This form of abuse in power needs to stop.

As much as I love free samples and variety I avoid this place in the evenings (after 5). I feel like is so apocalyptic with so many people rushing in after work.
Besides that I frequently visit costco when I need to order some new contacts. It’s about $ 32 per box for colored contacts. It’s a great price. Also don’t forget to fill up your tank. It’s one of the cheapest places to fill gas!

This places is ALWAYS busy. I dread going here as much as I look forward to it.
Costco is a membership only warehouse store if you did not already know. You pay a yearly membership fee in order to partake in it’s greatness.
The gas station alone is worth joining. Although you will have to wait in crazy lines almost always in order to pump your gas.
The wine/​beer selection is great inside the store! Also if you go on weekends you will get samples.
The parking lot can be wild as well as checkout lines! Be careful!

Positive: They have a gas station which makes it better than the Chantilly or Fairfax location. Like other Costco locations they have samples.
Negative: They have food samples. So if you are Filipino stay clear of this location otherwise you might get shot by the police. Kidding aside, trigger happy cops that have to unload 5 shots at someone armed with a scissor and pizza slicer doesn’t really suggest an atmosphere of safety.

Costco has taught me several important lessons:
1) Maybe I do need two giant bottles of ketchup. At that price, who wouldn’t? After all, it comes with a THIRD equally large bottle of mustard for free!
2) You can eat a full meal just by walking around and saying «Yes!» to everybody offering a free sample. And it’s better than some of the food you pay for at restaurants. Downside: I now have enough toothpicks that I can build a to-​scale model of the Golden Gate Bridge.
3) Everything I thought I knew about buying toilet paper was a lie.
The staff at Costco are helpful, courteous and seem to generally be in good spirits. If you’re not familiar with Costco, it’s a massive retail mecca where bulk is the name of the game. You need a place where you can get enough cheese to last Winter? You go to Costco. There’s a membership to join, but the fee is reasonable and you’ll make up the savings in a trip or two.
The enormity that is Costco is difficult to describe in mere words, so here it is in haiku form:
40 aisles of merch
Piled floor to ceiling, miles long
Looked up. DAMN! Neck cramps.
The major problem with Costco has nothing to do with the store, but EVERYTHING to do with the other customers. Never go on a weekend. EVER. Parking is a nightmare, the store is busy as can be and the experience is about as pleasant as 495 in rush hour (note: NOT an exaggeration). Parking is nightmarish, and you have to battle car sharks left and right. Also, Costco does NOT provide bags for your purchased goods. Either hope that they have boxes to stash your loot (they usually do) or bring your own bags. Remember those re-​usable nylon grocery store bags you bought to «go green» that you’ve been trying to find a use for? HELLO!
If you’ve never been to Costco it’s worth your time to check out. The savings are there, the quality is there.

I like this Costco location because it is not as busy and overcrowded like the one in Fairfax. But bare in mind, this location is busy and the parking lot is horrid. Be aware of this and my advice is to be prepared to park a little farther away near the exit so it will be easier to get in and out after your purchases.
On top of that, they have gas pumps. The gas pump lines is crazy because people take their time even though there is long lines waiting to get gas in a timely manner. Really people… it is not that hard to get gas? You know you need your card and payment to get gas. Have it ready while you are waiting in line.