Shell

Normally I wouldn’t Unilocal about a gas station, but this is worth Unilocaling about. Beware of the car wash! The car wash stopped working with one car already inside and mine was halfway in. Cars were adding up behind us. I tried finding the number online for Shell or 7-​Eleven and it was a wrong number! Shady! The business that answered said for some reason their number shows up for the gas station. I couldn’t find any number and there was no number posted at the car wash. Finally someone ran into the store to get assistance. The attendant reset everything. The car ahead of me didn’t rinse all the way, and I’m sure I didn’t get the $ 15 package. I had to pick my child up from daycare and couldn’t bother complaining inside to the incompetent workers who were questioning why anyone would have an issue with what just happened. In a nutshell, crappy customer service. No apologies. No return customer.

If you have giant gas points, don’t go to this shell. They don’t work. I’ve talked to giant and they have a lot of complaints from other customers as well. The gas station itself doesn’t seem to care and calls it giants problem.

Stopped in at this Shell to refuel the Hertz rental car before returning it to the Hertz rental car facility at Washington Dulles International Airport. Paid at the pump with a credit card.
There is also a convenience store inside — stopped inside to buy a cold bottle of water and use the restrooms.
The one thing I will ding this gas station is that they have these annoying speakers blasting audio out at the gas pumps. You can hear audio coming from multiple pumps at the same time. It’s really aggravating!