Great service, beautiful auto body work, friendly and competent office manager, promised we’d have our 2012 Kia Soul back in 5 days and it was ready on time. Karen Ferrero treated us with kindness and patience and turned an uncomfortable situation(fender bender) into an easy transaction. She interfaced seamlessly with our insurance company and explained everything to us, line item by line item. There are so many choices in Loudoun county for body work so I wanted to put your mind at ease about Sterling Collision. Thanks so much, Karen and staff!