If I could leave 10+ stars I certainly would!!! I went in here this morning to ship back three boxes to Amazon and they were going to the same address which couldn’t be placed in three separate boxes I learned. The wonderful staff member named Emanuel Arnaza kindly gave a couple suggestions… Purchase a separate large box for all three but as he was logically thinking he maneuvered the boxes in the one large box I had like he was working at a jigsaw puzzle and was able to place all three separate boxes in the one largest box I had!!! It was like he was a magician! I saved $$ from having to purchase a new box and we had it taped up and ready to be shipped!!! This is STELLAR customer service and he took the time to assist his customers!!! UPS should be proud to have Emanuel in their staff team!!! Thank you
Huk A.
Évaluation du lieu : 1 Sterling, VA
The customer service here is horrible, there is a reason why I avoid UPS like the plague and this store is an outstanding example of why this place should be shut down. If you come with a packed Amazon box for shipping get prepared for weird looks as if you’re not welcome there. I was told that if you do not tape your Amazon box, even though my box was the size of a DVD, you are charged double. The representatives name was«Barron» which sounds fake, and she had a horrible tone. I will write a more descriptive report for corporate but for now, this place should get 0 stars. Good luck to anyone who happens to be forced to go to this place. The UPS store close by is closed down, with service like this I’m glad and I hope they all get shutdown and Amazon uses USPS or FedEx as their primary service provider.
Jermoil A.
Évaluation du lieu : 5 Sterling, VA
Nice clean location, the manager(told me his name but I won’t attempt to spell it) is really nice and helpful and the employee that was working when I went there last was awesome, if there is a service that they dont do these guys will actually tell you where you can get it done, overall it’s pretty much a UPS store at a good location with GREAT Service