TownePlace Suites By Marriott Dulles Airport

We resided here for nearly 3 months (due to my husband’s internship). Since most people want to know the negative, that’s where I’ll start. Sometimes the water gets too hot, so be careful not to turn it up completely. Housekeeping refreshes between 8:30am and 3pm, so don’t count on them coming at the same time. Now the ‘negatives’ are out of the way, let’s start with the positives.
All the staff treats you with respect. The office staff, especially the AM crew, makes it a point to know you and your family, not just by face, but by name. Jason, Jackie, Alma (breakfast prep/​laundry), Mario (maintenance), and the entire staff go out of their way to make sure you are happy and comfortable at all times. Wireless internet is available. If you want a wired connection, that is your discretion, just bring your Ethernet cord. The wireless service is fine. There are some slow lags periodically, but it does not occur daily.
Your daily «refresh» is beyond what most are used to at hotels. They load and start the dishwasher, change your towels/​wash cloths/​bath rug, make the bed, empty the trash/​recycling, and vacuum. Did I say this is done DAILY? If you are staying long term then your ‘full clean’ day is each week on the same day of the week as your check-​in. You receive all the daily services plus have your furniture dusted and shower curtain changed.
If you stay long enough to start receiving mail and packages they will deliver to your room M-​F. Because of the length of our stay we also noticed some changes. 1) The breakfast has drastically changed. They now have pancakes a few days a week, a daily waffle maker, a meats (sausage links or patties), eggs, etc. In exchange for the increase in hot foods, there are now only 3 cold cereal choices. The regular continental breakfast staples are still available. New signage has also been installed off the main roads (Shaw/​Holiday).
If/​when we have to return to the DC area for a limited time, this will be the only hotel we stay in. This is not a 5 star hotel, but it is definitely «home away from home».
P.S.
Thanks for the beautiful bouquet of white roses on our last night’s stay.

I recently stayed and accidentally left my running watch on my night stand. When I called — housekeeping «didn’t find it». Normally I would give the benefit of the doubt — but after I missed the airport shuttle, the front desk called me a taxi. The taxi was prompt but was a $ 26 fare to the airport. My fare the other way was $ 11. This is difficult to explain on an expense report. I’m not sure they are honest there.

Jason and his team do a great job serving every guest. They are very friendly and inviting and treat us like family.

Home away from home. Most importantly the staff are just the most helpful and friendly people. They made our stay very comfortable and with that feel at home feeling. The atmosphere is so positive, relaxed, safe and comfortable. I love all thethe amenities, the location and the cleanliness. If I could rate them above 5 stars I would. I’ve been here a few times and stayed more than 2 weeks at a time, the kitchen is perfect, and there’s a grill outside the patio also.

Consistent with the TownePlace model, which is laid out and fitted for extended stay. The room includes a small table (dining/​work desk) and a small kitchenette with a range top, oven and microwave, plus a full size fridge, coffee maker and toaster. I stayed at a TP for over 4 months a couple of years ago — this is exactly the same.
The check-​in clerk was top notch. Really friendly and helpful. I assume that’s the «older lady» that is referenced in Matthew’s review. She was very welcoming and great.
Shuttle to Dulles leaves the hotel on the hour and half-​hour and leaves Dulles for the hotel on the quarter and three-​quarter hour. It’s a short ride.
If I have a layover or an early flight from IAD, I’d totally stay here again.

Rating compared to other Suite type hotels.
Although a bit hard to find, the stay was well worth it. We arrived late at night after a long day of traveling and the front desk staff couldn’t have been more cheerful, despite it being past midnight.
After working out room details (we had 2 different rooms), they made two visits to the room for extra stuff (a bed and sheets).
The next morning, the buffet was pretty packed with business types. We were there on vacation. Other than being a tight fit with all the people, the breakfast was pretty good. Everyone in our group was pleased.
Checkout was a breeze, and again we were met with friendly staff who seemed genuinely interested in our visit and trip.
Will stay again if the need arises. Only suggestion would be to ask for the top floor. I can imagine the lower floors would be noisier.

Stayed at a lot of hotels. This staff is the best. Here for a couple of months. Rooms are clean and modern. I don’t wanna leave.

This place rocked. First, make sure the older lady working the desk in evening gets a raise! She was handling 6 guests and calls at the same time and very sweet. Everything in the hotel was totally new and modern. For the lower end Marriot, I received a top notch stay.

I travel and I grade hotels that I stay at. I’ve chosen Marriott brand as my hotel chain of choice. This is the first Towne Place Suites that I can give a true 5 stars. Staff, cleanliness of the rooms, and amenities are exceptional. Great location to the Dulles Airport and near good places to dine. If you’re in the area stay here you’ll be satisfied. Channing’s Choice.

Traveling for business I stayed 3 nights in this hotel. It is conveniently located across from a training center. The room was clean and the housekeeping staff did a great job. The morning breakfast was nice as well. The manager asked me twice how everything was going. He honestly cared about his guests.

I stayed at this Marriott TownePlace Suites from February 2011 to July 2011 as part of a relocation. After carefully researching all options, I ultimately chose the Towneplace over Candlewood Suites and Extended Stay America and I am glad I did! For a couple of extra bucks a day you get what you pay for over the other budget minded extended stay chains in the area. A friendly staff available 24 hours a day (not the case at the aforementioned properties), a pool in the summer, and a great breakfast every morning.
I did not plan on staying as long as I did but I am glad I chose this hotel. When it came time to move out, a family emergency arose and I needed to vacate a day early. No problem, they did not charge me, and they even sent me at no charge some items I forgot in the room due to a very rushed and frantic departure.
Some comments here say the hotel is a bit run down. It was built in the 1990’s, some rooms have been refurbished, others are original but the entire property is clean. You won’t regret staying here for an extended time period. No, it is not the Residence Inn or the Homewood Suites but they are in a higher hotel class and you get what you pay for. You can’t expect a Lexus from a Toyota… same here. You get what you need… breakfast, friendly 24 hour staff, free parking, free shuttle to and from Dulles IAD, a pool in the summer, a kitchenette with dishwasher, small gym, and free high speed wireless internet.