Richard Szerman – Realty One Group Solutions

Ms. Arlyne Szerman has acted unprofessionally and in an untrustworthy manner. We had reached an agreement to purchase a property she has listed. After doing our due diligence, we discovered major issues with the homeowners’ association. Consequently, we exercised our option to cancel the purchase agreement.
Ms. Szerman is unable or unwilling to get her clients to sign off on the cancellation agreement. However, that has not stopped her from relisting the property and classifying it as «active» when in fact, until her clients sign the cancellation agreement, the property is still in escrow and if listed at all, should be shown with a status of «Pending».
I have contacted Ms. Szerman multiple times, both through my real estate agent and directly, to no avail. The property is still being misrepresented at online real estate websites and she has not bothered to return my calls.

Jennine Gillespie with Realty One was phenomenal to work with. My husband and I were very satisfied with her extensive knowledge about real estate and her years of experience in the field. We were new to selling a home, and she helped us navigate through the process efficiently. Within hours of our home being listed on the MLS, we had three showings and an offer by the end of the day, with more offers to follow in the subsequent days. I believe Jennine’s fast work and social outreach skills really helped get our listing out to the exact kind of potential buyers we were looking for. I will definitely be recommending her to all my family and friends who are looking to buy or sell their homes.

We recently purchased a home in Stevenson Ranch, which was represented by Arlyne Szerman from Realty One Group Solutions. This realtor was hostile, and impossible to work with. She lied to us about the sellers intentions to close escrow late, and called the Escrow company the day after we funded the entire loan to change the closing date. When we refused to move the date, since we were under contract, she said, «What are you going to do about it? Good luck in small claims court. The buyers can’t move until then, so you’ll get your keys when they move out.»
This was the worst experience buying a home, and I’ve never felt as cheated. If the home you’re purchasing is represented by Arlyne, or Realty ONE, be wary.
(661) 296‑2964

This is a follow up review for Joni Van Duinwyk. 2 days ago, our water heater broke down. I emailed Joni about the plumber she had recommended to me that we hadn’t needed up till now. She reminded me to contact our Home Warranty Company and that we had a FREE home visit coming. WOW well the plumbers from the Warranty company were here yesterday, and they REPLACED our heater, fixed our leaky faucets for our washing machine and even recommended an inspection for any possible water damage (which would also be covered under our home warranty). This is why everybody needs QUALITY PEOPLE serving their real estate needs!!! Thanks once again Joni, you saved me over $ 1000!!! SIMPLY THE BEST!!!