This store is absolutely dreadful to go into. Don’t go in on a weekend-staff will be running around as if it’s Christmas Eve and their store is flooding with customers. Their customer service staff and managers are some of the most rude to deal w out of the entire personnel. The only reason that I go here is because there are limited options in my area. If I could give this half of one star I would.
Stacie K.
Évaluation du lieu : 1 Centreville, MD
I have 3 very bad experiences, since January 2012 The first were a male and female cashiers about 17 — 20 talking about rape, this is the male talking to the female who was giggling about it. I only caught a little of the conversation, told the front desk supervisor who said she’d have a talk with them. The second, buying Easter candy the Thursday before Easter and being told by a cashier when inquiring where the Easter Candy was — «(heavy sigh) Well it’s all gone, you should have been here earlier» For that I told her to cancel the transaction and obtain her supervisor who said she should have said it differently but that they were out. The third and last experience is when a gentleman in a motorized wheelchair was stuck on a pallet — next to the customer service desk and 2 floor employees walked AROUNDHIM doing nothing to help the customer. My husband who has had several back surgeries and has had to use the motorized wheelchairs helped the gentleman. He(my husband) looked at the Customer Service desk asking them who the 2 floor employees were that walked around the customer in a wheelchair. They said they didn’t see anything. I was standing there slightly ahead and watched the whole thing. I was the employees walk around, I watched the CS Desk employees witness the indiscretion of their co-workers, and lied about it. They had the store manager onsite that day, again the CS desk declined to admit they knew anything. ANOTHER cashier was brave enough to stand up and give the names of the employees. We will never go back. I will spend more ANYWHERE before going to K-Mart.
Chris M.
Évaluation du lieu : 1 Stevensville, MD
Watch Rain Man… enough said.
Stacy R.
Évaluation du lieu : 5 Columbia, MD
Nice and clean with helpful staff. This location was fully stocked when I arrived.