Tires Plus

NEVER AGAIN!
Went in for an oil change and tire rotation. Came back with a $ 1,000 recommendation for three ball joints and a tire rod, then another $ 700+ for tires due to tread wear, total of $ 1700+. Proceeded to tell me that they could not rotate the tires due to tread wear and that they recommended that I get this work done now. I am just out of school, therefore that it is a large expense to put on someone, I decided to wait it out and go get a second opinion… Well my second opinion, local garage in White Bear took it in and came back to ask, «Ma’am what exactly did they want you to fix and I told him what they said, he came back and told me, there is absolutely nothing wrong with your ball joints or tie rod. Nor your tires.» I called the tire manufacturer to find out what the mileage life was on the tires, which is 50,000, the tires start out at ¹⁰⁄₃₂ and I was at ⁵⁄₃₂ in the front and ⁶⁄₃₂ in the back, I have had the tires for 30,000, therefore the tires are doing better than expected!
What really makes me mad is the fact that these mechanics can look people in the eye and tell them that they need $ 1,000 worth of work, when in fact they don’t, they are robbing people. They either took advantage of the fact that I am easy target by who I am or they seriously do this to everyone. Either way embarrassing.
Its hard enough to find a good mechanic. I would never in a million years recommend this place, I have an amazing mechanic in White Bear, $ 0 for diagnostics and always will find the best price. I ask you all, please don’t go to Tires Plus, its a scam.

I initially went to the tires plus in Woodbury to get an oil change and two tires replaced. They helped me out, but since they were so busy — and I was crunched on time — I couldn’t get it done there. They transferred my information to this Stillwater location and they took very good care of me. I was quoted the same amount, and they were able to get me out of there in about 1.5 hours less than promised. So awesome! They were also very welcoming and accommodating, really superb customer service for both locations. They didn’t push anything unnecessary to make an extra buck either. I’m very very happy with the service I received at this location. Thanks guys!