Garfolo Craig DPM

Once again the main clerk anna called my clients mother who is recovering from cancer, being very rude, would not state who she was, I feel bad for the Dr. Garfolo Craig he is a nice guy it seem but his clerk has a bad spirit, I ask her not to talk to me that way she laugh, I do have the recording of all calls. I asked to leave a message for the Dr, she would not tell me. If you are a person who values there self respect, then don’t go here, The clerk gives this place a bad name. I believe that Anna is trying to close down this business with her bad spirit, She is running this, has if she wants to retire TODAY! if I was you I would try other Podiatrists first. I have a big blog following and I have post EVERYWHERE not to come here. F+
staff-​0
friendly-​1
cleaness-​3
overall appearance-0(office is out of date and small)

I just had a visit with the doctor in suite B6 in the same building. I’m not sure what’s going on here but it seems that this may be the same office. I feel taken advantage of to say the least and Yes the receptionist was very rude. When we attempted to pay with a credit card she informed us they don’t take plastic. Not having $ 80 in cash I said it would’ve been nice to know this information beforehand and her response was you should’ve asked. The doctor has no bedside manners as he did not introduce himself as he walked in, left the door open during the whole appointment and we weren’t sure if our appointment was over as he walks out saying nothing. We will never return and I plan to continue writing bad reviews for this office as our experience was a nightmare!

I wish I could give a more inclusive review but I’ve only once talked to someone from this office. I received a referral from my primary and have tried for 2 week to reach someone. The one time an actual person answered the phone, I was told they were seeing patients today and they would try to call me back. Guess what? They never did. I have left numerous messages and don’t have any other recourse because of my insurance. I’m so frustrated right now. I just want to walk into the office in person.

Absolutely right anna the receptionist was unprofessional and rude. I have been to other podiatrists in stockton whose staff and office were run in a more professional manner. Dr. Is friendly but the experience is ruined by a ghetto front office person.