Lane Bryant

I love Lane Bryant, they are my go to for clothes both for everyday use and for working out. The staff that works there gives amazing customer service too. They’re attentive, polite and very helpful.

What a fiasco! One of the sales girls grabbed a wrong size in a bra for me. When I went to exchange it they no longer had the correct size.
They sent me to the Trinity Park location and realized the Pacific location kept my receipt. So the sales manager is also frustrated, called and they begun to argue about what was said over the phone when they called to hold a bra for me.
With no receipt, the bra is now on clearance so I get stuck with a bra that I don’t like because this location cannot get their $hit together.
Everyone who is dealing with this bra is fed up with each other. This is the worst experience I have ever had with Lane Bryant. Customer service is at an all time low. No one is taking accountability about my receipt, sales girl picking wrong size, wrong bra in hold…
But they got it right when they charged me over $ 400.00. There was absolute no mistake on their side with that…

Nice, beautiful store yet unfriendly, rude counter girls. Walked in to purchase something for my daughter and was looking around, no one asked if I needed help, inquire about what I was looking for, and for that matter ever greeted me. I spent 15 minutes there left and went to Trinity Park store where the ladies are always nice friendly helpful and never forget to greet their customers.

Hands down, the best LB/​Cacique store I’ve ever been to. I’ve been a fat girl for a long time and although I am shrinking I still love the Cacique undergarments. The sales woman approached me and asked me what I was looking for. My size was hard to come by in the style of undergarments I was seeking. She went to the back room and found a bunch of different colors in the style and size I asked for. That is amazing service. Everyone working here is personable, friendly and address you by your first name. It’s a nice professional touch and a very upscale shopping feel and experience.

I love this store! They always have what I need and if they don’t it can be shipped! I am a good looking woman who likes to dresd fly and they help me achieve this!!!

Now this is my favorite Lane Bryant Store! They have the regular store and attatched is the Cacique store filled with beautiful undergarments galore! Makes you feel like your walking into a Victoria Secret for «Real women»
Everyone there is very helpful and customer service is first rate! Nicole, the manager is an awesome lady and she will make sure that you look fantastic and so will her staff! And this store has boots and shoes that fit any woman with larger legs! If you want to feel beautiful and ok with who you are no matter what size, check out this store!
We are worth it and should make sure we feel this way all the time!

Yup. Big girl over here. And I’m not going to die in a mu-​mu. The least I can do is look cute… while slightly overweight. And Lane Bryant will always help me accomplish this.
Please don’t call me fluffy. Since when did we start calling big girls ‘fluffy’?