McSparren Auto Glass

I had some windows install by this company and their service its outstanding I will recommend this place to everyone who’s looking for great installation, quality glass and great customer services.

Great service! Love that they are a family owned shop! They were able to get my car windshield replaced same day! Wait time was reasonable and friendly staff. I also had my 3 year old son and 10 month old with me and they have coloring books with crayons to help keep kids entertained. It was nice!

!!!warning!!! Don’t spend your hard earned money at this business. They will treat you terrible and will over charge you when it’s time to pay. I was quoted a different price then what I was asked to pay when I picked my truck up. They will not stand by their work so hopefully it doesn’t leak or have problems because they will not fix it. I was warned myself and thought I would be ok coming here but I was mistreated just like the stories I heard. Their are plenty of auto glass businesses in the area that do good work for fair prices. Don’t spend your hard earned money here you will regret it. Numerous people have warned me about this place about scratching their vehicle. I learned the hard way.

I have been going to McSparren Auto Glass for as long as I can remember. And they came through again last week. I had the rear window knocked out of my Chevrolet Tahoe overnight. I called them on the way the and they had the glass ordered and being delivered before I arrived. A short time later I drove out with new glass a clean car and as happy as I could be. Great customer service!!!

I wish more people would rate them and rate them with 5 stars!
McSparren Auto Glass has treated me and my boyfriend like family. I took my car into the Lodi store when my care got broken into and they beat the prices of 4 other places in the area! On top of that, they were able to take me the same day. And when I found out that a part broke off in the door panel and I wasn’t going to be able to open my door from the inside, they ordered the piece for me and installed it for me the next day for cheap!
McSparren Auto Glass in Stockton has been just as great to me and my boyfriend. My boyfriend has brought his car into them 3 times already and each time they’ve done a great job and they’ve beat competitor prices easily. They’re empathetic to peoples’ situations and they really treat you like family. This family run company does a great job treating their customers right. When I kept having to cancel my appointment for windshield chip repair, Cara was so understanding and she kept changing my appointment for me like it was no big deal.
This place really is as good as it gets. Other companies will make you feel inferior and make you feel uneasy like they’re ripping you off, but not here.

I recently brought my 2009 Audi A4 Cabriolet for cracked windshield replacement. As I have said earlier, I am a loyal customer, they have done a good job. This experience was poor. They broke my rear view mirror taking it off in order to remove the cracked winshield and while the car was in their possession. I bought the car as a Certified Used Car about 6 months ago but they have told me the rear view mirror was: defective, used, not their fault it was broken. I think they may replace it (?) but with used part (?). This was two days ago. So far, no OEM equivalent replacement part has been located and I have not gotten a call to tell me that they have it. The owner told me by cell phone that he wasn’t going to spend the money on a new rear view mirror because it was more than the original job and too expensive and that because it was a used car, that]s all (used) he had to replace it with. He would not give me the name of his insurance carrier, so I could make a claim. I was told to make a claim against my own insurance carrier or try to get the rear view mirror under theAudi Certified Warranty. I hope they are locating the part and that I will receive a call shortly so I can come in and have them install it. I hope this experience is an abberation because I like the owner and his family, but he was very angy when I last talked to him. This was the first time something like this has happened but it has opened my eyes. I will keep you posted.
Post Script. I don’t want the hassle of dealing with used versus new versus OEM repalcement rear view mirror. Its not about money with me versus good will and having the car in the same condition as it was when I brought it in.
But apparantly it is with them. I have now ordered a new OEM replacement part from Audi Livermore (they gave me a great discount by the way when I told them what happened) and I will have them install it properly.
I am walking away from McSparren Auto Glass with no ill will. Life is too short.