P Gill Obstetrics and Gynecology Medical Group

Only giving stars for the doctors. Doctor Phung was my doctor and she was amazing. I had to see penissi and dr rine on occasion and they were amazing as well. The office staff was terrible, the sonogram tech was ok but nothing to rave about like the doctors.

I wish there was lower star. I agree with negative comments that front desk is horrible. I went there today to schedule a dr appointment since i got my test results and it showed i was pregnant 4 weeks. Unprofessional practitioner came to me and told me that they could not see any preg woman before 8 weeks! Can you believe that? What about taking early precautions for possible risks, I asked and her answer was horrible: if there is miscarriage before 8 weeks nobody can do anything!!! this answer cannot be given even by 5 year old! there are so many complications that you can treat now by pills merely! Thankfully my doctor abroad gave me some progesterone cream to take a simple m/​c measure, otherwise if you believe these people you have nothing to but wait. I said my dr abroad recommended me to see a dr in 7weeks to hear baby’s heartbeat and for diagnosis for possible problems, and I asked what about that? she said we cant do anything before 8 weeks. IT was so useless to argue and i just said bye. I am so sorry for all the patients going there. Just change the clinic before its too late. So never recommend anyone!

Staff is unprofessional, unorganized, and rude. Hours are awful. The office is a mess. The wait time is horrible. Most of the doctors are very good but the front desk girls are unbearable to deal with. This place has really gone down hill within the past few years & I would never recommend anybody to go there.

I had an appointment Monday morning. I am only 14 weeks pregnant, so they see me around every 6 weeks. I received a bill from my previous appointment last Monday. I paid that bill on Wednesday or Thursday and put the bill in the mail. When I showed up to my Monday morning appointment (scheduled for 8:30, I arrived at 8:20) I signed in and the asked me to pay my outstanding bill. I declined since I had already paid the bill via the mail. The receptionist tried to tell me that if I didn’t make a payment then I could not be seen. I told her that there was no way I was paying the bill twice. It was $ 160. Since I knew they would not return my check, they would credit my account, I said no. The receptionist said that she would ask her manager if they could still see me. The manager said yes, everything was fine and I sat down to wait. At 9:10, I went back to the receptionist and told her that I couldn’t wait anymore, and she asked me my name and what time my appointment was. I told her and she went and asked the Dr. if they could see me right then. Apparently the first receptionist that I spoke «FORGOT» to check me in. The aide and Dr. Mathis were able to see me right away. I really do love Dr. Mathis, I think she is capable and takes the time with her patients. However, I will not be returning. The office staff and their inability to do their job in a professional and timely manner is enough for me to take my business elsewhere. I called the billing department since I wanted to know where my payment had gone, since I mailed it in the previous week and they were kind enough to inform that they only get their mail on Monday and Thursday afternoons. They received my payment via the mail Monday afternoon. When I spoke to them I asked them how long it takes them to put a bill together and she mentioned that the bill doesn’t get to the patient for at least 30 – 45 days. Since my appointments are being moved up to monthly, using their reasoning I will always have a late bill. Do they intend on charging me twice every time? I transferred to a Dr. at Sutter Gould where the office staff has already outdone themselves on professionalism and courtesy, and I haven’t even had an appointment yet.
I recommend taking your business elsewhere if you prefer to be treated well.

My wife had 3 miscarriage and she got pregnant again… around 5 weeks she started having pain. She called the office and was told to have sonogram in the afternoon. During the sonogram the lady mention she doesn’t see any sign of pregnancy and said she will let the doc know. We were told to sit in the waiting room about half hour later when my husband approach Dr. Mathis she said I didn’t order any sonogram go see the doc who did! I was so shock my wife was crying and not even one doc talk to her about her result. Dr Mathis is a horrible doc! finally a nurse came and said oh well let do hcg and progesterone level and pretty much that’s it. No doc advise… nothing! Changing groups can’t deal with docs who doesn’t care about they patient! And the funny thing is we have insurance I guess as long as they getting paid that’s all matter. Will never referral anyone there horrible service! This group doesn’t even deserve any stars at all!

I just have to post this to counter some of the negative reviews. I’ve been a patient here since 2004, and yes, some of the front office are rude. Dr. Gill recommended that I have a total hysterectomy without even examining me or asking why I was there.
But I have also had amazingly accurate difficult diagnoses with both Vicki Patterson, and Dr. Phung ((sp?), and, most especially, Dr. Kevin Rine. All of the staff has worked with me dealing with my crooked insurance and half-​assed Primary Care doctor to get the procedures I needed and nothing I didn’t. The office staff have repeatedly gone above and beyond to get my return-​to-​work forms signed, or to give me samples when I run out of medication. Best of all, Vicki and Dr. Rine seem to have really listened and learned from their perimenopausal patients. This practice has saved me years of misery with abrupt and inexperienced doctors. I’m sorry for everyone who seems to have had a bad pre-​natal experience (sadly, this reputation seems deserved) but the well-​woman care I’ve recieved has been uniformly excellent.

This is probably the worst doctors office I’ve been to. Originally dr Kim was my doctor, I wasn’t even told he left until my last appointment. I’m now 28 weeks and still don’t know who my doctor is. Twice I’ve had appointments scheduled and have been canceled. The first time, they called me the morning of the appointment to cancel. The second time they called two days before. Trying to call this doctors office is impossible, the line is always busy and whenever I do have a scheduled appointment the wait time is ridiculous. I would not recommend them to anyone.

I agree with most of the reviews already here… the doctors in this group are awesome, but the office staff is horrible! Just had my baby 3 months ago, and I will never use them again for another pregnancy. The doctors are great, but not worth it to deal with rude, unfriendly staff. The wait times are unreasonably long, the staff does not communicate important information (forgot to tell me test results twice!), and most of them have an attitude from the moment you walk in. I never had an issue with the ultrasound tech, but the girl that sets appointments really seems like she hates her job. I complained multiple times to the office manager, but not much changed while I was there. I couldn’t wait to have my baby and be done with this place. So unfortunate that such great doctors have such horrible staff!

If i cpuld give 0 stars i would. Ever since Dr. Kim has left i hate this OB. I chose this place because of the great service i got for the past 8 years but now I’m moving business elsewhere. My last visit with Dr. Maria Escolona if you can freakinh call her dr. and she seen my charts of complications and was very insensitive to my needs. I end leaving the office crying. I went to this dr office in confidence they could help me but she was a complete BITCH. By the way she told me they dont do infertility in their office but their website and it says they do. I spent so much money with this office because of all the follow ups i had with dr. Kim and never again will i spend a dime on them. I hope Dr. Gill reads all of his reviews because this one is definitely needs to be read.

This review is mostly about Dr. Pennisi. He is the BEST at Gill OBGYN. He delivered all 3 of my kids. I also really like Vicki Patterson, the Nurse Practitioner.
As for the office staff…
The way they handle things there is terrible. I’ve had billing problems and appointment mix ups. I’ve showed up for appointments that were cancelled. The ladies that work there just seem like they hate their jobs. Especially one of the ultrasound techs and the lady that makes your appointments upon check out. They have a lot of sensitive pregnant women on their hands and it wouldn’t kill them to have a good attitude and to be a little nicer.
I put up with all of that just to see Dr. Pennisi! He is a really good doctor. He was always very busy but worth the wait. He even came in on his time off (on New Year’s Eve) to do my c-​section. My husband and I are forever grateful for this doctor! :)

Dreadful staff. Had an emergency related to my pregnancy while in Stockton visiting my parents and ER required follow-​up with local OB and recommended Gill practice. Staff was rude, unethical in their treatment of me by refusing to pass on message and by dismissing me because I no longer reside full-​time in the city (my insurance, btw, is awesome and taken everywhere), and unresponsive in an emergency situation. Avoid.

I felt the need to review this place due to the fact i just began attending and a lot of what is being said is pretty much true to an extent. The doctors are wonderful, specially Mathis and Pennisi. The staff is okay, no complaints they do their job well. My HUGE complaint here is the ultrasound technician. People who are reviewing this place and complain about her, are not lying. She always seems like she is mad, rushes the ultrasounds, doesn’t say much unless you ask and even then she is simply. well. bitter the whole time. I haven’t had not one good picture because she does not take the time or even care to pride herself in that. All the pictures i have gotten are blurry and 99.9% of the time i don’t even know what i am looking at, a smudge or is that the baby? Horrible ultrasound tech, they need to update the machine and update her!

My wife came to this office for half our first prenatal care, and now our second child’s. We only came here for the physicians, and if our insurance hadn’t stopped covering the sutter network we never would have come here. Let’s start off with the office. In one word, ghetto. Carpets are half a century old. Completely un family friendly. We even got yelled at by a physician for kids quietly playing together. The rooms are especially disgusting, with dilapidated equipment which also seems to be from the 70s. A lot of exam beds are missing chunks out of them. If you appt is 130, you might see your provider by 230. You better believe that if you are 5 mins late they will cancel on you. The physicians are great. Drs penisi, phung and Mathis specifically. The assistants are a joke. They can barely assess vital signs. Long story a little shorter, if you can, avoid this place like the plague. Lethe only reason we stay if for our physician.
Edit
We went here the other day to get an ultrasound for our baby reveal party this weekend. We show up, and actually got in in a decent amount if time. The ultrasound tech was an old, bitter, condescending witch. She found it constantly necessary to tell us what her beliefs were. She also told us that, «this wasn’t her job» and «it is a ridiculous request because she isn’t far enough along» my wife is 19 weeks. Don’t make excuses because you suck at your job. This women found a way to make an incredibly exciting experience absolutely miserable. She either seriously needs a vacation or needs to be fired. She also needs a customer service education and needs to learn some manners. We had one simple request. Find out the sex and rot it on a paper, and place it in a envelope. We asked her to turn off the monitor so we couldn’t see; she told us to close our eyes. She gave us a snotty attitude the whole time, and seemed incredibly reluctant to cooperate with our simple request. I won’t be surprised if her assessment was incorrect. Again, avoid this place like the plague.

terrible. they cancelled on me twice after I waited over an hour each time. lost my paperwork. loud dirty and overcrowded and overbooked. I switched to dr nakka and its the best choice I ever made

ONE STAR for the lovely dr. s I’ve seen here. BUT ZERO stars for their nurse practitioners. I will not say what happened here but it was devastating, especially with having fertility problems. If you’re having fertility problems DO NOT see nurse practitioners here. Only see Dr. Kim. He will know how to work with you. DO not see a nurse practitioner here if you just find out you’re pregnant and have had fertility issues in the past. If I could save any of you now, this is it. Even if their front desk refuses to put you in with a dr at first, make up a lame excuse, a story, something so that you see a dr. first. Don’t make my mistake that I dearly wish I could undue had I known…

Dr. Phung is amazing! She’s such a great dr. She really does care about all her patients. She delivered my daughter in July 2012 and it was a great experience. The only downside to this office is sometimes the wait can be long. Other than that I absolutely loved coming here.

Heed my warning and do not choose this so called medical office! Wasted two weeks trying to find out if they received my medical release form, never found out as I was on hold every day for an hour with no response! Finally decided to go back to my old Dr. until I find one better. After this experience I am afraid to try again.

Female Dr Gill has been referred to the California Medical Board and the Insurance company for performing unnecessary C-​section (C-​sections get them 500% more money than vaginal delivery).
Use other OB/GYN’s for your and your unborn’s safety’s sake.

This is a typical «low bar» medical practice in an impoverished rural agricultural area populated with many non-​native speakers.
I waited a month to hear from the practice after a referral for a procedure and finally called. They hadn’t a clue who I was. The receptionist’s response: «They must have faxed it [the referral].» (Like, you don’t check your fax machine?)
I straighten out the referral and got into the appointment. The office and front desk staff are relating to each other, somewhat worriedly, but seem indifferent to the patients. The physician (whom I really liked) wasn’t quite sure what was up, had no records, making the appointment somewhat of a farce. The necessary equipment is «busy.» We wait while the report is faxed. Okaaay. Suddenly I am at a «consultation» appointment. Waste of everyone’s time and my money.
I schedule a second «procedure» appointment. Again, the physician was careful, thorough and professional, but the assistant looked blank when asked where the basic equipment was. An already painful procedure was prolonged while the physician several times requested different/​better instruments. This was a pretty routine gynecological procedure.
No EMR’s.

Staff is friendly but place is always packed! Don’t even bother showing up early to your appointments because you’ll ALWAYS end up waiting at least 30 minutes. Dr Kevin Rine is a good, knowledgeable, and experienced OB/​GYN however it seems like he’s always in a rush and sometimes I feel bad when I’m holding him up with some questions… when I really shouldn’t, I’m a paying patient.