Snow Cleaners

I would like to spend the time to commend such a wonderful business that deserves this excellent recognition.
Snow Cleaners, has by far become one of my favorite local businesses. The staff there (Teresa, Antonio) have gone above and beyond to help me with the gowns I needed completely entirely 100% revamped. Not only were they able to take in several sizes, change the entire style of these dresses to my liking, but we’re also able to accommodate with my last minute time restraints and requests.
I am getting married at the end of next year, and I am at peace knowing that I have found a place that I trust to do all of the bridal alterations that I will be needing. The beautiful and amazing work that Antonio did on my dresses not only made me feel more comfortable in my attire and made the wedding events I attended that much better, but made me feel more comfortable in my skin.
I am already a huge fan of Snow Cleaners and will be a lifelong customer. I highly recommend this business to anyone and I am grateful I stumbled upon them.

Snow Cleaners was recommnded to me by another local cleaner that said they specialized in dying leather. I took my shabby looking, but favorite 9 year old leather jacket and Dave, who I’ve coined the «Dye Guy Extraordinaire» did a fantastic job of refurbishing it. The price was reasonable ($ 57.25). The ladies at the counter (Nicole and Tonise) were very helpful and concerned since the black jacket had a cream colored collar and cuffs, but it came out beautiful, almost like new! I would highly recommend checking with Snow Cleaners before anywhere else.

I just had my $ 3000 Amsale wedding gown sent to these people to clean. Not only are there still stains on the hem, but they lost the center crystal stone in the elaborate belt that is the mainstay of the gown! Very terrible cleaners… don’t go here.

Beware of this company!!! 3 days after I gave my credit card info over the phone– I had a fraudulent charge on my card for a $ 100 Starbucks gift card reload!
My bank card was brand new & I never gave the info out to any other company. When I called to speak to a manager & no one was available I said that i would call back. Instead of the person just taking that as an answer, I was asked a ton of questions. One time she hung up on me when I wouldn’t supply information. (Suspicious!)
Finally after 4 attempts to get in touch with a manager, the manager, Teresa just said its impossible for someone to use my information. Uuh, I don’t think so. But anyway, instead of taking it seriously, she’d rather be in denial. Luckily I caught the transaction immediately & canceled my card right away.
There is someone at this company who committed fraud by using my credit card account. Unbelievable.

I recently gave Blue Ribbon Cleaners in Burlingame (
) three area rugs to process, after a pre-​Christmas Day story that I’ll kindly spare you. They outsource the actual work to Snow Cleaners that apparently comes around to lots of local cleaners and handles their rug services. Because I was apprehensive about Blue Ribbon just being a middleman to another company that I had never dealt with (our usual is in San Mateo) — and in particular because one of the rugs is a vintage rug — I took a snapshot of the Snow company information. The next day I started calling around Snow extensions until I could get a voicemail box that wasn’t full — Harold Turner.
Mr. Turner was amazingly responsive and pleasant, calling us back the next business day and talking to us about the vintage rug cleaning that we were considering sending through to them. Because we were paranoid about the handling the vintage rug, he talked it out with us as someone who had clearly spent a long time with rugs of that type. He even gave me instructions on how to tag the vintage rug so that when they received it they would know exactly which rug we had the conversation about.
The rugs came back 2.5 weeks later very nicely rolled and protected in end-​to-​end plastic wrap.
All that said, because the rugs are basically just going into cold storage after being cleaned, I haven’t broken the great wrapping job to gauge the quality of work. So this review is largely about customer service and external appearances. But I definitely give both 5 stars.

This place was recommended to me by a leather specialist in the area. I sent two leather purses and two pair of shoes to be cleaned/​re-​dyed. While one purse looked better, the other came back with loose parts un-​dyed and they stapled the shoulder straps. The first time I used the purse, the staples tore up my thumb and fingers. Also one pair of expensive shoes are completely ruined. They dyed the soles and inner lining as well, horribly sloppy. They lost my items too, which were subsequently found. Communication was a comedy of errors. Now no one will call me back. Such a drag.