This store is the best! Went to the T-Mobile in the Weberstown mall and it was super packed and crazy, so I decided I would go to the store on Lower Sac.(I had been going to the store in the mall for about a year for anything I needed.) When I arrived at the Lower Sac location I was taken care of almost immediately. The customer service rep was Lee Nguyen. He was super helpful and even fixed a problem with my account while I was there. Apparently someone at the T-Mobile in the mall had attached the wrong phone number to my account. After that was fixed he hooked me up with my new phone. Since it wasn’t the exact phone I wanted he told me he would call as soon as the Note5 shipment came in. I got a call a couple days later and I went and got my Note5. Which is what I really wanted. Best phone ever. Thank’s Lee for the best customer service ever! Will be going there from now on.
Wandering W.
Évaluation du lieu : 3 Stockton, CA
Longest wait ever… Came right when it open still had to wait for an hour before anything was done. The services was okay the guys were nice and all. I wish they have more help at this location.
Luke N.
Évaluation du lieu : 2 Sacramento, CA
Sim card that retails for $ 10 and I’ve seen sold for as low as $ 1 online sold for $ 20. I understand they have to make a profit but wow.
Richard V.
Évaluation du lieu : 4 Stockton, CA
Broke my phone went to upgrade my phone. They seemed to be out of all the popular phones. They were helpful. I had to go back because phone they sold me didn’t work right. There was a $ 50 restocking fee for the phone which made no sense since the phone was not function right but Lynette waived the fee. Overall not bad experience
Wesley W.
Évaluation du lieu : 1 Stockton, CA
This place pretty much sucks ass. Got an iPhone 5S and what I thought was a new SIM card. Turns out it wasn’t and now my daughters phone has the same number as some landscaper in San Francisco. WTF!!!
Monty D.
Évaluation du lieu : 1 Stockton, CA
Went to TMobile to get an iPhone 5 and and SIM card. I created an account online the day before going. The guy told me I’d have to wait 7 days to get a phone! WTF? So I went to the store in Sherwood mall. I was assisted smoothly and came out with a phone! Save your time and gas, go to the mall to take care of your bills and issues.