Splash N Dash

I visited Splash ‘n Dash after I found the coupon for car detailing, and spoke to them over the phone about the troublesome berries that absolutely would not come off my car with just a wash. They were very friendly over the phone, seemed more knowledgeable than other places I called, as well as more affordable. I drove over on my day off (25 min from my house, but seemed worth it at the time). The place looked sketch from the outside, and I should’ve known better and just drove home then! It took over 2 hours for them to detail my car, but those berries that were stuck to it had to have been a pain to get off, so I’m sure they worked hard on it. When they were done, the car looked great and I was pleased that they had apparently done a great job for a good price…
… but 2 weeks later, all of the wax (which I was told would last months) had washed away, and there were scratches ALL OVER the roof and trunk of the car! They were absolutely not there before they took the berries off. I got an estimate to have it fixed — $ 307. I called and spoke with the owner about this, and he was incredibly rude over the phone even though I was perfectly professional with him. He said to bring it by, but when I did find the time to drive all the way over there with my boyfriend, he wasn’t there and no one could tell me when he’d be around. I called again and he was rude, insisted that they didn’t have tools that could scratch my car, and basically hung up on me. At that point I gave up on getting anywhere with these people.
So I saved $ 50 dollars on detailing at Splash ‘n Dash, but would’ve gladly paid more for a place that wouldn’t have butchered my car. Now I’ll be $ 400 in after getting my car fixed. If you have any sense, stay away from this place! Find a place with some good reviews from previous customers– I’m embarrassed that I didn’t know better.