Merry Maids

I called Merry Maids because I wanted a cleaning company that I thought was doing business by the book. I set up an appointment to have to vacant units cleaned after tenants moved out. I was surprised that the person setting the appointment could not give me a window oif time within which they anticipated the crew would arrive. She told me that they could not do that because they would not know who would show up for work until the actual day of the appointment. Well on the day of the appointment both the A team and the B team evidently did not show up for work. I had to go back in and re clean both units before I could have the units painted. I paid extra to have walls and cabinets cleaned. Not sure a cabinet was opened in either unit. There were still dust bunnies on the walls. The wood work, which i was assured was part of the standard cleaning, was covered in dust. For the almost $ 500 i paid this company I could have had a better result if I paid my kids half as much. This was the most thoroughly disappointing service that I have paid for ever. I work for a real estate team that sold $ 121 million in residential real estate in 2015. Clients always ask for reference for cleaners. I will continue to suggest that they speak with their neighbors to see who they use. I will never use Merry Maids again nor will I recommend their service.

Too bad it’s the office manager who wrote the 11÷18÷10 review. I had the Merry Maids and they broke alot of items in my house. Plus they are still sending me a bill even though I told the office I had to replace an item they damaged. They are now threatening me with small claims court unless I pay «the over due balance» The office staff is a joke… They bully the cleaning teams and the customers…